Could you please clarify why this was marked as fixed, as the issue does not appear to have been resolved

Could you please clarify why this was marked as fixed, as the issue does not appear to have been resolved Urgent Concern: Waste Management Issues on King Hall Road Alleyway I am writing to raise an urgent concern regarding the waste management in the alleyway adjacent to 79 King Hall Road, which leads up to Clock House Station. The refuse bin in this location is frequently overflowing, resulting in widespread litter and attracting vermin such as rats and foxes. This poses serious health and hygiene risks to residents and pedestrians, including the potential spread of bacteria, unpleasant odours, and increased risk of slips or injuries . It appears that this area is consistently overlooked during routine collections. To mitigate these risks and maintain public hygiene, I strongly recommend that waste collection in this alleyway be scheduled at least four times a week. I urge the relevant team to investigate this matter promptly and implement a sustainable solution to ensure regular maintenance and cleanliness. Thank you for your attention to this matter. Could you please clarify why this was marked as fixed, as the issue does not appear to have been resolved