Fencing broken and general poor condition of the area

Updates

• 0178224 - This issue has been passed to the Highways team for further investigation. Kind regards Customer Service Centre, Norfolk County Council

  Posted anonymously at 09:52, Mon 31 October 2016

• 31 10 16.

  The usual NCC buck passing starts:

  We are pleased to advise that your request ENQ-0178224 has been updated.

  Council Service: Highways Maintenance: Street Furniture Previous Status: New Status: We have reported the problem to the relevant Authority or Organisation for their investigation.

  Posted anonymously at 03:01, Tue 1 November 2016

• Still open, via questionnaire, 16:32, Fri 25 November 2016

• 22.11.16 No change

  Posted anonymously at 16:32, Fri 25 November 2016

• I am sorry to hear there has been no change. I have passed the details on to the West area Highways team for their attention. Thanks Customer Service Centre Norfolk County Council

  Posted anonymously at 09:26, Mon 28 November 2016

• zoom

  16.12.16.

  Well, guess what.... absolutely no change apart, perhaps, from the 'garden' having become a bit more overgrown and scruffy than before.

  This shabby and disgraceful situation is but a few feet from the public library which is owned and operated by NCC, but hey! it's not Norwich so the county council is totally disinterested.

  Posted anonymously at 01:13, Sun 18 December 2016

• I am sorry to hear nothing has been done regarding the fence. I have passed on your comments to the West area Highways team for their attention. Thanks Customer Service Centre Norfolk County Council

  Posted anonymously at 10:41, Mon 19 December 2016

• Still open, via questionnaire, 21:03, Fri 23 December 2016

• 23.12.16 Still nothing done, still scruffy, still neglected, still total disinterest from the council.

  Posted anonymously at 21:03, Fri 23 December 2016

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  05 01 16. New year but same old situation, fencing rotted through and fallen over, dead leaves rotting at side of path and making the path slippery, litter and scruffy overgrowth in the 'garden' area. This is right beside the Library, which is a Norfolk County Council premises, yet it still goes unaddressed and ignored by an organisation that is quick to offer hollow apologies but slow to do anything else.

  Posted anonymously at 00:44, Thu 5 January 2017

• 0237374- I am sorry to hear no work has been carried out. As my colleague has advised the Highways engineer has advised this area is not maintained by us and they have pass the details on to the owners. I have passed your comments on so they can make the owners aware. Thank you

  Posted anonymously at 10:30, Thu 5 January 2017

• 05 01 17.

  You, NCC, have given 4 responses so far, and in none have you said that your highways engineer has advised that this area is not maintained by you, the closest you got to saying that was in your reply of 31 10 16, in which you said "We have reported the problem to the relevant Authority or Organisation for their investigation.".

  When I contacted the council information centre I was told that this area IS the responsibility of NCC, so either they or your highways engineer have been misleading me.

  If you would kindly identify the body your highway engineer believes responsible for the maintenance of this scruffy area I will gladly direct my complaint to them, but if you do not, I shall assume that the information I was given by the council information centre was correct and that is is indeed NCC's responsibility.

  I await your response, which I hope will be a bit more than just saying that your have forwarded my comments to the West area highways team.

  Posted anonymously at 12:55, Thu 5 January 2017

• Thank you for your further comments. I have passed the details to the highways engineer to see if the contact details for the owner can be obtained.

  Posted anonymously at 15:45, Thu 5 January 2017

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  18 01 17.

  Still no change… see photos taken today.

  Dear NCC. It is virtually two weeks since your last reply to this thread yet I am still waiting to hear from your highways engineer.

  Posted anonymously at 21:04, Wed 18 January 2017

• 26 01 17.

  I am still waiting for your reply NCC.

  Posted anonymously at 04:20, Thu 26 January 2017

• 22 02 17.

  Fencing is still broken. I am still waiting for the promised call form the highways engineer.

  This defect is right next to the library, owned and operated by NCC.

  Posted anonymously at 12:31, Wed 22 February 2017

• Quote "Posted by highways at 15:45, Thursday 5 January 2017 Thank you for your further comments. I have passed the details to the highways engineer to see if the contact details for the owner can be obtained."

  ….I am still waiting for these details….

  Posted anonymously at 22:19, Mon 27 February 2017

• Still waiting NCC!

  Posted anonymously at 22:36, Wed 22 March 2017

• 04 05 17. Still nothing done, still an absolute disgrace, and right outside an NCC building!

  Posted anonymously at 21:20, Thu 4 May 2017