Tree too big branches keep falling off

Updates

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 18:06, Mon 6 October 2025

• Thank you for your report. The map marker gives us an approximate location, but including more detail in your description—such as house numbers or lamp column numbers—can greatly assist us. This information helps our officers and contractors quickly and accurately locate Council-owned trees, leading to faster and better service.

  Posted by Bromley Council at 13:09, Tue 7 October 2025

• We have investigated the report issue and have made contact with the report originator and/or a subsequent commenter to outline further details. This report is now closed on FixMyStreet.

  State changed to: Closed

  Posted by Bromley Council at 13:13, Tue 7 October 2025

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  Hi, I don’t know what to do where to complain about it I lived in Mottingham. I will attach also some pictures if I can in this form is very big tree near to my house and my neighbours as well and is the third time when is a strong wind part of branch is coming down is danger because they’re playing even children in that area, I don’t know if it’s possible someone to have a look at this issue

  State changed to: Open

  Posted anonymously at 16:34, Tue 7 October 2025

• Please can information such as a nearby property address or what 3 words location be provided to assist our team in ensuring the correct tree can be identified.

  State changed to: Closed

  Posted by Bromley Council at 16:42, Tue 7 October 2025

• Hi there please can you update me on the status of my enquiry the weather is getting worse and i am worries that the tree will have further branches break off as the weather worsens over winter, the main houses effected are 16 - 34 Dittisham Road, please do send someone to check the tree over it cannot be missed as it is huge asnd in my opinion too big to be situated between 16 houses

  State changed to: Open

  Posted by Mark Costen at 16:46, Tue 28 October 2025

• Our contractor has been notified to take the appropriate action.

  State changed to: In progress

  Posted by Bromley Council at 11:54, Fri 14 November 2025

• Thank you for your report,

  This work is with our contractor. Crown reduction by 30% Allow up to five weeks for works completion.

  State changed to: Open

  Posted by Bromley Council at 11:56, Fri 14 November 2025

• Hi it has been nearly 8 weeks since you advised that the tree would be reduced by 30% with a time frame of 5 weeks. please can you advise when this work will be carried out and the tree reduced to a safe and acceptable size?

  Posted by Mark Costen at 13:10, Tuesday 6 January 2026

• Hi the tree outside has still not been cut down by the 30% you advised would be happening in your response on the 14 Nov, the procedure should have been completed before Christmas with your 5 week schedule. it is now over 3 months since you said the issue would be resolved please can you have the decency to respond and confirm when this will be actioned.

  Posted by Mark Costen at 09:58, Thursday 26 February 2026

• Please accept our apologies for the delays to the completion of the works to reduce the Ash which is estimated to be completed by the end of the month. Thank you for your patience.

  State changed to: In progress

  Posted by Bromley Council at 10:24, Monday 2 March 2026

• Thank you for you patience. Our contactors have attempted to undertake this work on several occasions however parked cars have prevented access. Letters are being prepared for residents within this close specifying a date when access will be required. Please observe these letters upon receipt.

  Posted by Bromley Council at 17:06, Monday 16 March 2026

• Please accept our apologies for the delays caused by parked vehicles obstructing the team access to undertake the works tree. The contractor will undertake the works as soon as they have clear access to the close and has sent letters notifying residents of the impending works.

  Posted by Bromley Council at 16:09, Monday 27 April 2026

• Thank you for your enquiry. The contractor has experienced further delays and will schedule in the works for the earliest opportunity. Thank you for your continued patience

  Posted by Bromley Council at 16:22, Tuesday 9 June 2026

• Hi there thank you for coming back but this is a joke. this was meant to be completed the week before Christmas so nearly 6 months later this has not been completed, what contractors are you using. This is not acceptable the tree is getting bigger and hence more dangerous. I and my fellow neighbours would appreciate it if this can be sorted within the next 2 weeks

  Posted by Mark Costen at 17:09, Tuesday 9 June 2026

• Thank you for your comments and thank you for your patience. The contractor has been unable to access the tree due to residents ignoring no parking signs and will undertake the works as soon as they have a clear run access wise to the tree.

  Posted by Bromley Council at 09:40, Wednesday 17 June 2026

• Thank you for your response but i can confirm that there have been no signs put up about parking at all in the cul-de-sac where we live. Also i refer back to your message from 16 March when you confirmed letters would be going out to inform the residents of the day the tree would be cut and i have spoken to my neighbours and no one has received these. It seems that the communication between you and your contractors needs to improve. please can you confirm by letter to all residents when this work will be undertaken and i will ensure i work from home that day so that they have access to the tree

  Posted by Mark Costen at 10:17, Wednesday 17 June 2026

• Thank you for bringing this to our attention. A letter has been drafted which will be posted into each of residents mail boxes notifying them of the the date for the works to the tree.

  Posted by Bromley Council at 08:13, Wednesday 24 June 2026

• The contractor is scheduling in the works and will notify the residents by letter the date it will be undertaken. Thank you for your patience.

  Posted by Bromley Council at 08:16, Wednesday 8 July 2026

• Further works are necessary to resolve the issue and have been scheduled for action.

  Posted by Bromley Council at 16:07, Tuesday 14 July 2026

• Work is being undertaken in the background to resolve this at the earliest opportunity. Thank you for your continued patience.

  Posted by Bromley Council at 16:41, Tuesday 21 July 2026

• Our contractor has been notified to take the appropriate action.

  Posted by Bromley Council at 16:42, Tuesday 21 July 2026

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  Hi we had letters saying that the work would be carried out today 23 July, all neighbours had moved their cars we even had a contractor doing additional work on a property had moved his van out of the bay it is 1pm and still no one has turned up to undertake the work on the tree, will they be coming today, this is becoming an embarrassing joke on Bromley council, nearly 10 months to chop a tree down........

  Posted by Mark Costen at 13:45, Thursday 23 July 2026

• The team attended site on the 23rd but unfortunately were unable to undertake the works due to nesting birds. The team will return to site once the birds have finished nesting and left the nest. Thank you for your continued patience.

  Posted by Bromley Council at 08:10, Tuesday 28 July 2026

• The team will schedule in the works as soon as the nesting birds have left. Thank you for your patience.

  Posted by Bromley Council at 15:39, Tuesday 4 August 2026

• Please accept our apologies this enquiry has an unresolved status. The contractor has booked in a site visit to inspect the nest and will book in the works provided the nest has been vacated of nesting birds. Thank you for your continued patience.

  Posted by Bromley Council at 08:32, Wednesday 26 August 2026

• As i am sure you are aware birds stop nesting in late August, so come September they will not be there. Please advise the new date the contractors will be coming to cut down 30% of the tree, there are also two large branches one either side that need removing as these hang dangerously over properties. I look forward to hearing from you with a new date hopefully in September so this saga does not drag into October making it a year old since this was first brought to your attention.

  Posted by Mark Costen at 10:47, Wednesday 26 August 2026

• Due to ongoing issues within our supply chain that have affected service delivery, we have taken steps to mitigate any further disruption by transferring this work to an alternative service provider. This change has been implemented to ensure continuity of service, maintain operational standards, and minimise any impact on customers and stakeholders. We are working closely with the alternative provider to ensure the timely completion of all outstanding work.

  Posted by Bromley Council at 10:10, Wednesday 23 September 2026

• Hi, it has now been a year since I originally contacted you on behalf of our neighbours concerning the ever growing large tree in our green. We cannot believe that this has not been resolved it cannot take a year to cut down a tree. Your excuse of the contractor being changed is not our issue, I told you previously they where not doing what they said back in April (6 months ago), but you failed to act on this back then!! We would like to know why we pay you council tax? This situation is now unacceptable, some of the neighbours are mentioning speaking to the press local and nationally, as this really is turning into a joke. Winter is on its way and with it high winds surely you can appreciate that you need to resolve this issue before winter sets in, the tree is becoming increasingly bigger and more dangerous, not just to the properties but human life, there are two huge branches that spear off to each side that need to be removed completely, and I hope you can also appreciate that a year ago you were going to reduce the tree in size by 30% this needs to be reviewed (as the tree has grown in the last 12 months) and the tree needs to be trimmed to minimum the height of the houses around it and be monitored and trimmed yearly. I expect to hear from you urgently on this with a confirmed date within the next month of when this will be actioned.

  Posted by Mark Costen at 15:33 today