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MAJOR flooding, drains are not adequate enough. New drainage system required

Reported via mobile in the The drain is blocked category by Eddie Evans at 22:54, Thu 11 September 2025 using FixMyStreet Pro

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 8154557.

The drains are not adequate enough outside 1 Empire villas, Bowl Hill, Kingcourt, GL5 5FA

Its causing MAJOR flooding into the below car park and gravity takes it to the neighbours property causing the destruction of their patio and flower beds.

We have all made numerous attempts to fix the problem and after 2 years we are all getting very fed up.

Updates

  • Thank you for reporting a drainage or flooding issue.

    We will investigate the issue. If additional clearance work is needed, the local highways team will prioritise the most urgent reports. Where possible, maintenance tasks will be grouped together in a schedule for efficiency.

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    If your property is at risk of flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    If you are driving: please never ignore road closures or enter flood water. This could put you or others in danger and invalidate your insurance.

    We will provide updates about this report. Thank you again for taking the time to report this issue.

    Highways Customer Services Team,
    Gloucestershire Highways

    Posted by Gloucestershire County Council at 22:54, Thu 11 September 2025

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 10:11, Mon 15 September 2025

  • State changed to: Open

    Updated by Gloucestershire County Council at 10:39, Mon 15 September 2025

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 11:11, Tue 16 September 2025

  • State changed to: Action scheduled

    Updated by Gloucestershire County Council at 12:00, Wed 17 September 2025

  • I am pleased to inform you this drainage issue has been resolved.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    If you are concerned about flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Fixed

    Posted by Gloucestershire County Council at 13:01, Thu 2 October 2025

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 12:56, Mon 10 November 2025

  • State changed to: Open

    Updated by Gloucestershire County Council at 16:25, Mon 10 November 2025

This report is now closed to updates from the public. You can make a new report in the same location.