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Private property being flooded because of road - Pilgrims Lane, Bugbrooke, NN7 3PJ

Reported via desktop in the Blocked - flooding private property category by West Northamptonshire Council at 15:00, Fri 22 August 2025 using FixMyStreet Pro

Sent to West Northamptonshire Council less than a minute later. FixMyStreet ref: 8061646.

Bernice Gordon, tel: 07976745193 - 26 Pilgrims Lane, Bugbrooke, Northampton, NN7 3PJ. The road canter needs to be looked at the water is running onto the customers private land when it rains or any surface water. Matthew Clarke was looking into this some years ago but the issue is still not resolved and needs to be addressed. There were originally plans to fix the verges to prevent this happening but nothing has been done. Please can you contact customer to discuss a resolution. Thank you.

Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 15:00, Fri 22 August 2025

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the WNC Highways Inspection Manual, the defect meets the requirement for a Priority 4 repair. We will schedule a repair to be completed within 26 weeks. Our current average response time for a Priority 4 repair is 59 days.

    Posted by West Northamptonshire Council at 08:33, Thu 28 August 2025

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 09:28, Wed 10 September 2025

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 09:09, Thu 11 September 2025

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled Maintenance

    State changed to: Closed

    Posted by West Northamptonshire Council at 14:37, Wed 1 October 2025

This report is now closed to updates from the public. You can make a new report in the same location.