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Reported holes, Not fixed!!!

Reported via mobile in the Potholes / Highway Condition category anonymously at 09:51, Tue 19 August 2025 using FixMyStreet Pro

Sent to West Northamptonshire Council less than a minute later. FixMyStreet ref: 8044780.

Report 7638692 was for a number of holes which were marked up and repairs finally started yesterday. The contractors have not repaired all holes and damage as agreed, and the hole outside 21 (was in previous report) has been left even though it is in the centre of the road and marked yellow. The previous report has been marked as fixed which is incorrect.

Please can contractors return to complete the job as these holes have been waiting a long time to be repaired and marking the report as ‘fixed’ when they have not been, is not acceptable. Please do not mark this for another 6 months repair as these holes were on the previous report and this would then have missed your agreed timescales as per policies.

They have only repaired anything from top of the street to number 8 Bective Road and nothing further down!! It was late in the day when they started so likely wanted to go home….

Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by West Northamptonshire Council at 09:51, Tue 19 August 2025

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. We apologise of the missed defects on the planned repairs. We have programmed these works to be under a Priority 4 works ticket to be complete within 26 weeks. Our average response time for a Priority 4 repair is 59 days.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by West Northamptonshire Council at 09:52, Thu 21 August 2025

  • Does the fact that these have been missed from a previous report that should have been completed last week not cause them to be more of a priority? The contractors left, only doing half a job and now residents have to wait again for the job to be completed correctly. By the time these are repaired there will be more holes and the process starts again!

    Posted anonymously at 10:27, Thu 21 August 2025

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. We apologise of the missed defects on the planned repairs. We have programmed these works to be under a Priority 4 works ticket to be complete within 26 weeks. Our average response time for a Priority 4 repair is 59 days.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by West Northamptonshire Council at 08:55, Thu 28 August 2025

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by West Northamptonshire Council at 15:52, Thursday 29 January 2026

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by West Northamptonshire Council at 09:17, Monday 2 February 2026

  • Investigation: Completed (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by West Northamptonshire Council at 14:04, Monday 2 February 2026

This report is now closed to updates from the public. You can make a new report in the same location.