In progress
6-7 street lights not working since 17th July following a major main power underground cable fault. Scottish & Southern worked all to get power back to the large number of properties that were affected. The street lights have not worked since that day.
Sent to Oxfordshire County Council less than a minute later. FixMyStreet ref: 7993315.
The excavation has now been back filled and tarmat laid.
Council ref: 7993315
Asset ID: 010
Unit type: Light
Updates
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Thank you for your report.
SUPPLY FAULT - Passed to District Network Operator (Energy Supplier), i.e. Scottish & Southern Energy Networks (SSEN).
When our street lighting contractor attended site on the 1st of August 2025 it was confirmed that there was a fault with the electricity supply to that lights, rather than within the lights themselves. This fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by OFGEM.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
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