Dear Cheltenham Customer Relations, I hope this message finds you well. I am writing in relation to a large tree located on the pavement directly outside my property at 32 Midwinter Avenue, GL51 9JF. The tree appears to have caused several issues of concern: * The roots have damaged the pavement outside my home. * They have also impacted my external water cut-off tap. * Additionally, the roots seem to be encroaching into my front garden and are beginning to affect my fence, with the potential to cause further damage to my property. The tree itself is quite tall, and I have noticed several branches that appear weak and at risk of breaking—particularly concerning during periods of high wind, as they could potentially damage my home. I would be grateful if you could confirm whether this tree is the responsibility of the council. If so, I would kindly request that you consider: 1. Inspecting and, if appropriate, cutting back the roots to prevent further damage to my property. 2. Pruning the tree to reduce the risk of falling branches during adverse weather. I appreciate your time and attention to this matter and look forward to your response. Kind regards, Carlos Almeida

Updates

• This report has now been passed to the Highways team for assessment.

  If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

  In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

  An update on the issue will be provided.

  On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

  Thank you,

  Highways Customer Services Team,
  Gloucestershire Highways

  State changed to: Investigating

  Posted by Gloucestershire County Council at 08:54, Fri 21 November 2025

• State changed to: Open

  Updated by Gloucestershire County Council at 11:27 today