Outside the property Longcroft on Withinlee Rd, Prestbury, SK10 4AT
Sent to Cheshire East Council less than a minute later. FixMyStreet ref: 7800104.
United Utilities have been exploring a leak causing water to flow continuously down Withinlee Road. The issue is right outside our drive but not on our property.
After excavating for some time on Tuesday 1 July, they discovered the drain pipe has a huge leak. We have a video of this but I'm unable to upload it. They pumped out the water and filled the hole, but advised me (even though it isn't on my land), that I should notify the council (as it is their issue) and the council would need to rectify this urgently as it was a serious leak.
When United Utilities came today (2 July) to fill the hole, the hole itself was already filled again with a huge amount of water. The road now has a 'road closed' sign which is massively inconvenient. It has also only been filled temporarily until the problem is fully resolved - therefore it remains a hazard (because it hasn't been filled properly) and is also restrictive to traffic and looks unsightly right outside our property.
This needs urgent attention please. I understand from United Utilities, that they have also handed this over to you as work/investigation needed urgently.
We moved into the property in Feb 2024 and noticed running water on the road then. It has been consistent ever since.
Updates
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Thank you for contacting Cheshire East Highways. Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.
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This update is to inform you that your enquiry has been assessed and an ad-hoc jetting job has been raised. Our jetting sites are scored on a risk based matrix, higher scoring gullies will be priority. However, if there is any immediate threat to the property or highways safety requiring an emergency response then we ask that this is telephoned through to the team on 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.
Thank you for taking the time to contact Cheshire East Highways.
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