Status unknown
Human fouling
Sent to Cardiff Council less than a minute later. FixMyStreet ref: 7793555.
Human faeces in bushes along side the footpath in many spots between the main road bridge and Sophia garden along the river path below the main tarmac walking path. Lots of homeless people in tents here, countless piles of human waste and toilet roll along this area. Something needs to be done, the area is a complete mess
Updates
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Hi , I am writing to formally escalate a long-standing and unresolved public health and safety concern regarding the area opposite our business premises at:
Rasa Vighna Grill Pvt Ltd,
181 Cowbridge Road East,
Cardiff CF11 9AJ.
Background
Since late March 2025, I have raised multiple complaints with Cardiff Council about serious antisocial behaviour outside this location. The issues include:
Public urination and defecation
Broken glass and used syringes
Alcohol misuse and illegal gatherings
A disused structure being used for illicit activities
Despite reaching out to several departments and elected councillors in both Canton and Riverside wards, the matter remains unaddressed.
Timeline of Correspondence with Cardiff Council
28 March 2025 – Ref: PTE-0069624
Request to remove the disused structure. Acknowledged by Cardiff Council with a 20-working-day response timeframe.
14 May 2025 – Kevin Morgan (Highways Department)
Confirmed the issue was outside Highways’ remit. Referred case to Waste Management and Economic Development.
15 May 2025 – Ref: PTE-0072627
Submitted an escalation request due to health and safety concerns. Acknowledged with no clear outcome.
7 May 2025 – Follow-up email
Reported worsening conditions, including injury to an elderly person caused by broken glass. Requested immediate site inspection and structure removal.
18 June 2025 – Ref: PTE-0074957
Further escalation request and request for council contacts. Acknowledged.
19 June 2025 – Kevin Morgan
Advised escalation to the Public Services Ombudsman and provided Environment and Economic Development contacts.
20 June 2025 – Ref: CC-0075183
Formal complaint submitted. Acknowledged with a 20-working-day reply commitment.
Main Issues Reported
Continuous urination/defecation creating health hazards and strong odour
Syringes and broken glass posing physical danger, especially to vulnerable pedestrians
Ongoing fly-tipping and public alcohol use
Disused structure acting as a magnet for illicit behaviour
Injury incident involving an elderly person waiting at the bus stop
Multiple complaints made, yet no practical resolution from the council
Current Situation
As of July 2025, the area remains in the same deteriorating condition. Despite the many complaints logged, I have only received standard acknowledgements and no effective resolution or visible action.
Request for Your Assistance
I respectfully request your intervention to help move this issue forward. As a local business owner trying to create a safe and welcoming space for families, customers, and the wider community, this situation has been deeply distressing.
Look for your prompt reply at the earliest conveniences ,thank you
Kind Regards,
Srinivas Maguluri
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