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The BT grid on the pavement outside 9 tollgate drive

Reported via desktop in the Footway category by Jeanette Shenton at 12:55, Mon 9 June 2025 using FixMyStreet Pro

Sent to Cheshire East Council less than a minute later. FixMyStreet ref: 7682309.

Photo of this report zoom
Photo of this report zoom

The BT metal cover (3x2 feet approx) has sunk 3 inches. There is a deep ridge all around the cover and the surrounding tarmac is perishing away. It is a serious trip hazard, there are already red paint marks around the cover. There are a number of elderly people who walk this pavement, and it could certainly be something they trip on. In the dark it is even more dangerous.

Updates

  • Thank you for contacting Cheshire East Highways.  Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.

    Posted by Cheshire East Council at 12:55, Mon 9 June 2025

  • We have assessed your enquiry and the fault appears to be the responsibility of BT.

    We have contacted them to investigate further and action as required. Should you wish to contact BT directly, details have been provided via the following link: https://www.bt.com/ help/ contact-bt

    Posted by Cheshire East Council at 14:09, Tue 24 June 2025

This report is now closed to updates from the public. You can make a new report in the same location.