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Dropped kerb too high

Reported via desktop in the Pavement Defect category anonymously at 16:45, Monday 19 May 2025 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 7591089.

When the recent burst water pipe was finally repaired, the dropped kerb is actually not flush and has a step now so it’s actually not useable for my mobility scooter.

Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:45, Monday 19 May 2025

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:55, Wednesday 21 May 2025

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:27, Thursday 5 June 2025

  • This has just been marked as fixed but nothing has been done. The dropped kerb is still like a step and my mobility scooter will not go up it.

    State changed to: Open

    Posted anonymously at 10:17, Sunday 8 June 2025

  • This has just been marked as fixed but nothing has been done. The dropped kerb is still like a step and my mobility scooter will not go up it.

    State changed to: Open

    Posted anonymously at 13:49, Sunday 8 June 2025

  • Further works are necessary to resolve the issue and have been scheduled for action.

    State changed to: In progress

    Posted by Bromley Council at 10:54, Monday 9 June 2025

  • Resident has called in as this is the route they take to get the children to school and at present they are having to go a longer route due to the dropped curb not being in use, would this work be able to be marked as urgent and wotked carried out as soon as possible.

    Posted anonymously at 13:32, Friday 13 June 2025

  • This is still awaiting action

    Posted anonymously at 15:38, Wednesday 18 June 2025

  • This is still awaiting action

    Posted anonymously at 09:11, Thursday 19 June 2025

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:01, Friday 20 June 2025

  • No action has been taken and dropped kerb is still too high and I cannot get up it onto pavement in wheelchair. It has been marked as action taken but nothing has happened.

    State changed to: Open

    Posted anonymously at 09:35, Friday 20 June 2025

  • This drop kerb has not been fixed, when it was replaced after the water leak it wasn't replaced like for like, there is no access for wheelchair users or mobility scooters. There is a step here. This needs to be changed.

    Posted anonymously at 09:43, Friday 20 June 2025

  • Photo of this report zoom

    This is not flush with the road and is inaccessible from crossing the road

    Posted by Christine Southern at 09:17, Saturday 21 June 2025

  • Thank you for your update, This issue has been referred to our contractor to arrange for remedial repairs to by undertaken. We apologise for the delay and any inconvenience caused by this matter.

    Posted by Bromley Council at 12:39, Wednesday 25 June 2025

  • Thank you for your update, This issue has been referred to our contractor to arrange for remedial repairs to by undertaken. We apologise for the delay and any inconvenience caused by this matter.

    Posted by Bromley Council at 09:44, Thursday 26 June 2025

  • Thank you for your update, This issue has been referred to our contractor to arrange for remedial repairs to by undertaken. We apologise for the delay and any inconvenience caused by this matter.

    Posted by Bromley Council at 09:36, Thursday 3 July 2025

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