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Opposite Sanddown Reach

Reported via desktop in the Carriageway category anonymously at 16:51, Mon 7 April 2025

Sent to Cheshire East Council less than a minute later. FixMyStreet ref: 7401466.

There is a water leak which is creating flooding at the side of the road and causing the sides of the carriage way to collapse. We are in a dry spell and the water is still extensive - there is a water main in the same location.

Updates

  • Thank you for contacting Cheshire East Highways.  Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.

    Posted by Cheshire East Council at 16:51, Mon 7 April 2025

  • We have assessed your enquiry and the fault appears to be the responsibility of United Utilities.

    We have contacted them to investigate further and action as required. Should you wish to contact United Utilities directly, details have been provided via the following link: https://www.unitedutilities.com/ help-and-support/ contact-us/

    Posted by Cheshire East Council at 13:10, Wed 9 April 2025

  • State changed to: In progress

    Updated by Cheshire East Council at 12:57, Fri 30 May 2025

  • This update is to inform you that we have carried out an initial assessment and have identified that we will need to undertake further works to investigate the issue, these works will be raised and programmed in according to our risk matrix. Whilst works are being programmed we will keep the area safe through routine inspections.

    If you would like to know more about how we manage gullies and drains, you can find information here:
    https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    Thank you for taking the time to contact Cheshire East Highways.
    If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.

    State changed to: Open

    Posted by Cheshire East Council at 11:16, Mon 2 June 2025

This report is now closed to updates from the public. You can make a new report in the same location.