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Damaged sign

Reported in the Road traffic signs category anonymously at 23:55, Thu 10 December 2015

Sent to Lewisham Borough Council 5 minutes later

Damaged Legible London sign at corner of Station Approach and Sydenham Road

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  • Thank you for your report, this is now being investigated by Lewisham Highways

    Posted by Lewisham Borough Council at 11:21, Fri 11 December 2015

  • This has been passed to Transport for London Following Information from Highways

    Posted by Lewisham Borough Council at 14:54, Mon 14 December 2015

  • Still open, via questionnaire, 12:57, Sat 9 January 2016

  • Transport for London advised 11/01/16:

    'I’m sorry for the inconvenience caused by the damaged sign. I appreciate the time you have taken to raise your concern with us.

    We maintain and control London’s busiest roads. We call this the Transport for London Road Network (TLRN). These are sometimes called red routes. To find out more about our network, please visit our website at

    Sydenham Road and Sydenham Station Approach sre not on the TLRN which means they are maintained by the local Highways Authority. So that this issue is dealt with as quickly as possible, I have contacted the London Borough of Lewisham and told them this sign requires their attention.

    To check on the progress of their investigation, please contact them...'

    Posted anonymously at 13:40, Mon 11 January 2016

  • London Borough of Lewisham advised 19/01/16:

    'The sign in question is owned by TFL. ( It even says TFL on it ) Regardless of it being in an LB Lewisham Road, TFL are responsible for it in the same way in which a utility company has to maintain their apparatus in an LB Lewisham Road. I suspect that someone at TFL who does not understand this has merely looked at the fact that it is a LB Lewisham Road and decided that it is not TFL's responsibility. We will bring it to their attention and explain the circumstances.'

    Posted anonymously at 23:42, Tue 19 January 2016

  • Transport for London advised 21/01/16:

    'Thank you for your further email of 19 January about the Legible London sign on Station Approach by Sydenham Road.

    I’m sorry that the member of the council insists on this issue. I appreciate the time you’ve taken to report this to us.

    I’ve contacted our Legible London signs Team who confirmed that we do have documentation to show that Lewisham Council own the signs in Sydenham. We’ve a delivery agreement on file which was signed by a council officer.

    All Legible London signs have both TfL and borough logos present.

    I trust this information will be helpful; I’ve copied into this correspondence <name of Lewisham officer> for her to take action.'

    Posted anonymously at 22:24, Thu 21 January 2016

  • London Borough of Lewisham advised 10/02/16:

    'I am sorry for the delay in getting back to you further on this. I was awaiting the return from leave of the Structural Engineer who has responsibility for highway maintenance. Unfortunately the Structural Engineer has confirmed that whilst we apparently do indeed own the sign, we do not currently have the funds to maintain it. I am advised that the repair in this instance would cost around £600. As I am sure you are aware highway maintenance budgets, in common with other Council budgets, are under extreme pressure at present and it is difficult to justify this expenditure as it would simply mean that other more urgent issues could not be addressed. I am sorry to have to disappoint you in this.'

    Posted anonymously at 17:47, Wed 10 February 2016

  • Still open, via questionnaire, 08:20, Sun 6 March 2016

  • The response from Lewisham Council is not acceptable. To ignore minor repairs to high profile street scene is ridiculous considering the tiny amount of money involved. This particular blight has a major impact on residents and retailers in the immediate vicinity. The picture of the high street used in a recent article on Sydenham in the Evening Standard showed this broken sign in full view, giving the impression the area is unkept and vandalised. The council has a duty to keep a maintenance budget for small street scene repairs as part of it's highways expenditure. Big projects/immediate needs should not be used as an excuse to ignore these kind of problems, and I would argue this is a pretty urgent need as it has an impact on 1000s of people using the area each day, including visitors who use this signage. Please instruct someone to fix this asap. Also, please advise why the council is not being proactive in fixing these kind of issues. Lewisham council seems to have a ridiculously high number of reports on this website and shouldn't rely on the public to tell them what work they need to be addressing.

    Posted anonymously at 00:58, Sat 12 March 2016

  • NFA Possible at this time

    State changed to: No further action

    Posted anonymously at 16:04, Fri 31 March 2017

  • Why is no further action possible?

    State changed to: Fixed

    Posted anonymously at 21:01, Fri 31 March 2017

This report is now closed to updates. You can make a new report in the same location.