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The sequence on these lights does not work properly

Reported in the Traffic lights category by J Wood at 06:01, Sat 21 November 2015

Sent to TfL 3 minutes later

I first reported this 3 years ago and you reported that someone had been to investigate. There is a problem with the light sequences which is going to need an engineer to actually visit the site and spend some time investigating. There is more than one problem here, I shall describe 2 of them but I suspect there are more. At the left turn from Wells into Albany the pedestrian phase goes from green to red randomly. It does not go green when vehicle traffic is on green but it shows red when there is patently no need and it is clear for a pedestrian to cross, this will occur more than once during a phase. This is noted by waiting vehicle drivers who then decide that the signals must be defective and decide to drive through the red signal.

Travelling east along Albany Road the traffic signals have a turn right filter for Wells Way once the westbound traffic is held. This phase has twice failed on me in the same way. Westbound traffic is held but the right turn filter fails to come on and the eastbound lights go to red but almost immediately the west bound traffic is released again before traffic which is actually in the junction waiting to make the right turn can do so. The northbound traffic gets no green phase at all when this occurs.

If you want me to meet an engineer at the site I am quite happy to do so.

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  • Still open, via questionnaire, 08:30, Sat 19 December 2015

  • Message from TfL which seems hopeful:

    We are currently testing the signal configuration on a simulator in order to ascertain the exact cause of the problems you have been observing. Using a simulator allows all scenarios to be tested without the need to artificially create traffic conditions on site which can cause a number of problems.

    Once the cause has been identified the software will be amended to rectify the problem.

    Thanks again for contacting us. If there is anything else we can help you with, please reply to this email. Alternatively, you can speak to one of our Customer Service Advisers on 0343 222 1234, who’ll be happy to help you.

    Posted by J Wood at 08:30, Sat 19 December 2015

  • Still open, via questionnaire, 09:51, Sat 16 January 2016

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