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Branches falling off

Reported via desktop in the Private Tree overhanging highway category by Pushker Sigdel at 12:04, Fri 7 February 2025

Sent to Bromley Council less than a minute later. FixMyStreet ref: 7100796.

Good morning, I would like to bring to your attention that we have lots of trees that needs attention. I am writing to you from Astley Day Centre which provides service to the people with learning disability and complex needs services. We have had incident where branches fell off. Luckily, no one was in the building when it happen. All the trees needs attention. Noone has come to Astley to check on these trees for years now. I would like to kindly request you to please look into it urgently as this is a health and safety issue. Thank you Kind regards Pushker

Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:06, Fri 7 February 2025

  • Thank you for your report, All of Bromley owned trees are inspected every three years. We will make a site visit as soon as possible to see if there are any health and safety issues with the trees.

    Thank you

    Posted by Bromley Council at 12:38, Mon 17 February 2025

  • We are continuing to investigate and working to resolve this report

    Posted by Bromley Council at 12:41, Mon 17 February 2025

  • Good afternoon,

    I hope you are well. I would like to bring to your attention that several trees at Astley Day Centre require urgent assessment and maintenance. I previously raised a job request with Bromley Council via Fix@bromley.gov.uk (Ref: 7100796) on 7th Feb 2025, but I have yet to receive a response. Could you kindly arrange for someone to inspect all the trees on-site, as there have been no checks carried out for several years? Your prompt attention to this matter would be greatly appreciated. Thank you

    Posted anonymously at 08:41, Tue 4 March 2025

  • From: Pushker Raj Sigdel Sent: 10 March 2025 13:36 To: Quadling, Helen; Tree Enquiries (Group) Cc: Byfield, Mark; Susan Burgess; Praveen Kumar Maddikera; Janet Southcombe Subject: Re: Tree branches falling off

    Good morning,

    I trust this email finds you well.

    I would like to kindly inform you that we are still awaiting a visit to Astley to follow up on the concerns raised previously. We appreciate your attention to this matter and look forward to the visit at your earliest convenience. Thank you for your attention. Kind regards Pushker Sigdel Centre Manager Astley Day Centre

    Posted anonymously at 14:29, Mon 10 March 2025

  • This site will be inspected next week. Week starting 24 March,

    Thank you

    Posted by Bromley Council at 13:29, Mon 17 March 2025

  • Good afternoon team,

    I trust this email finds you well. Could I kindly request if someone attends Astley to inspect the trees as this has not been done for a few years now. The last email which was sent to you was on 7th Feb. I would like to bring to your attention that some of the tree branches are falling off. This could pose risk to our service users. If you have any question, please do let me know. Thank you

    Kind regards Pushker Sigdel Centre Manager Astley Day Centre

    Posted anonymously at 09:09, Wed 2 April 2025

  • Thank you for your report, The trees have been inspected (By myself) and any necessary works will be undertaken within the next five weeks. (Tree felling and dead wood removal)

    Thank you

    State changed to: No further action

    Posted by Bromley Council at 11:34, Fri 9 May 2025

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 11:42, Fri 9 May 2025

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 10:01, Mon 16 June 2025

  • The tree surgeon came a few months ago and removed dead trees, this was extremely helpful. We still have two trees where large branches are regularly falling from. The trees are in areas that people we support have access to and are at risk of injury if one of the branches falls on to them Please could we arrange a visit for all these issues to be solved. Kind Regards

    State changed to: Open

    Posted anonymously at 14:02, Mon 21 July 2025

  • Thank you for your report, We will look into this. It could be that they didn't have all the work issued.

    Thank you

    Posted by Bromley Council at 13:48, Tue 29 July 2025

  • Officers will reinspect the trees to determine if any further works, in addition to those already completed, are required in accordance with the policies set out in the Tree Management Strategy. Contact has been made with the customer to arrange access to the site and a visit will be booked as soon as practicable.

    State changed to: Closed

    Posted by Bromley Council at 10:54, Fri 29 August 2025

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 10:58, Fri 29 August 2025

  • As discussed the follow-up site visit was undertake with additional minor routine remedial tree works agreed. This has been conveyed via email. If further correspondence is required please respond directly via email.

    Posted by Bromley Council at 18:23, Mon 15 September 2025

  • We have investigated the report issue and have made contact with the report originator and/or a subsequent commenter to outline further details. This report is now closed on FixMyStreet.

    State changed to: Closed

    Posted by Bromley Council at 18:24, Mon 15 September 2025

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