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Street light has not been working for several weeks Gaston Avenue 005 NG

Reported via mobile in the Street light fault category anonymously at 15:38, Thursday 23 January 2025 using FixMyStreet Pro

Sent to Bath and North East Somerset Council less than a minute later. FixMyStreet ref: 7022660.

Moderated by Bath and North East Somerset Council at 12:34, Friday 24 January 2025

Street light No 5 is not working and it is very dark along this stretch of the road

Updates

  • We can confirm that there is a power supply issue with this light and the fault has been reported to National Grid. We await their attendance and feedback and shall add further information here when known. We are sorry for any inconvenience caused.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 12:36, Friday 24 January 2025

  • National Grid have confirmed today that their repairs are still ongoing. We shall add further comments here as known.

    Posted by Bath and North East Somerset Council at 16:17, Tuesday 28 January 2025

  • We confirm that National Grid advise they have restored supply to this light. We have now instructed out contractors again to attend and check for faults with the lamp etc. We await their feedback .

    Posted by Bath and North East Somerset Council at 15:36, Tuesday 11 February 2025

  • This light is still not working its now been over eight weeks somebody arrived today with a hoist and presume he put a new light in but it still not working it now the 14th February when are national grid going to sort the problem out

    Posted anonymously at 20:53, Friday 14 February 2025

  • Further to the above, after further investigation, we have established that some remedial works are also needed to this column and we have instructed our contractors for this work. Once this is compete we shall follow this up with National Grid for their further attendance.

    We are sorry for any inconvenience caused while this light is not working. We shall add further information here when known

    Posted by Bath and North East Somerset Council at 12:07, Monday 17 February 2025

  • Prey tell me why this ongoing problem is taking do long to sort out its been 4 months since was First reported

    Posted anonymously at 22:30, Thursday 27 February 2025

  • We inspected the column again and found again a lower power supply and also some remedial works which needed to be actioned before we re -reported to National Grid. The remedial works have now been completed and the fault reported to National Grid again today.

    We are sorry for any inconvenience caused due to this light not working.

    Posted by Bath and North East Somerset Council at 15:35, Tuesday 4 March 2025

  • Further to above we are now investigating this issue further. We will keep your report updated throughout the process.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 12:23, Thursday 27 March 2025

  • Further to above we have been in contact with National Grid about these issues. They advise they have arranged for an engineer inspect these on Monday 7th to establish what’s going on and, work out a plan to rectify if needed.

    We are sorry for any inconvenience caused in the meantime.

    Posted by Bath and North East Somerset Council at 14:22, Friday 4 April 2025

  • We understand that National Grid works are now complete and this light should be working as normal. This report is now closed but if there are further issues then please log a new report

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 13:46, Tuesday 6 May 2025

This report is now closed to updates from the public. You can make a new report in the same location.