Large tree branch on shed roof causing damage

Updates

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 12:17, Tue 26 November 2024

• Our contractor has been notified to take the appropriate action.

  Posted by Bromley Council at 08:41, Mon 2 December 2024

• Thank you for your patience whilst we work to resolve your enquiry.

  Posted by Bromley Council at 11:09, Friday 17 January 2025

• Thank you for your continued patience whilst we work to resolve your enquiry.

  Posted by Bromley Council at 10:25, Monday 20 January 2025

• At what point will you fix this issue this tree has been in this condition for months and has been reported on numerous occasions all I see is being investigated yet you re doing absolutely nothing sort this issue or I will report this further to head of Bromley council

  Posted anonymously at 12:41, Friday 24 January 2025

• Please accept our apologies for the delays in the completion of the works raised for this enquiry which are to fell the tree adjacent to garage which requires careful planning for undertaking. The contractor has been assigned the works and will undertake them as soon as possible.

  Posted by Bromley Council at 12:53, Friday 24 January 2025

• So another week has past yet nothing done

  Posted anonymously at 07:27, Friday 31 January 2025

• Thank you for your comments. The contractor has been chased up and will prioritise the completion of the works. Thank you for your patience.

  Posted by Bromley Council at 11:04, Friday 31 January 2025

• The tree has now broken the roof of the building adjacent as it has not been resolved. Please advise of how the owners can claim compensation for damage, loss and repairs etc.

  Posted anonymously at 11:26, Friday 7 February 2025

• If you believe a Council-maintained tree is causing damage to your property you will need to complete a claim form. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ w/ insurance-service-claim-information

  Posted by Bromley Council at 11:52, Friday 7 February 2025

• Thank you for your comments. The contractor has been chased up and will prioritise the completion of the works.

  Posted by Bromley Council at 15:02, Wednesday 12 February 2025

• You can clearly see the large tree is on the roof and broken through it and Bromley council know this as myself and others have told you on numerous occasions over the past 4 months yet the only response we get is in progress or your chasing up the contractor yet still nothing done is this what our council tax pays for for you to do absolutely nothing

  Posted anonymously at 10:00, Thursday 13 February 2025

• Finally job is complete only took you just over 4 months lol

  State changed to: Fixed

  Posted anonymously at 14:44, Thursday 13 February 2025

• Appropriate action has been taken to resolve the issue.

  Posted by Bromley Council at 09:59, Friday 14 February 2025