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Both latches on picnic area not working

Reported via desktop in the Park Repairs category by Jennie Randall at 15:41, Wed 20 November 2024 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 6764848.

The picnic area at Jubilee Country Park has two gates. The latches on both these gates are faulty (one of them is partially missing) so the gates cannot be closed, thereby allowing access for dogs into an area which is designated dog free. Please can the latches be replaced or repaired.

Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 15:42, Wed 20 November 2024

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:48, Mon 25 November 2024

  • We are currently waiting on the material required to complete this repair. Unfortunately due to issues in the supply chain beyond our control, they are taking longer to arrive than normal. When they do arrive we will prioritise this work. Thank you for your patience. Please contact enquiriesbromley@idverde.co.uk if you require any further detail.

    Posted by Bromley Council at 08:25, Mon 13 January 2025

  • We are currently waiting on the material required to complete this repair. Unfortunately due to issues in the supply chain beyond our control, they are taking longer to arrive than normal. When they do arrive we will prioritise this work. Thank you for your patience. Please contact enquiriesbromley@idverde.co.uk if you require any further detail.

    Posted by Bromley Council at 14:46, Sun 16 February 2025

  • Thank you for your patience, we are currently still waiting on the material required to complete this repair. Unfortunately due to issues in the supply chain beyond our control, they are taking longer to arrive than normal. When they do arrive we will prioritise this work. Please contact enquiriesbromley@idverde.co.uk if you require any further detail.

    Posted by Bromley Council at 13:02, Thu 10 April 2025

  • Thank you for your patience with this report. The materials to resolve the issue of the latches are being delivered early next week. We will then prioritise these works.

    Posted by Bromley Council at 11:14, Thu 24 April 2025

  • Thank you for reporting this issue. These gate latches have been replaced.

    Posted by Bromley Council at 10:44, Fri 25 April 2025

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 10:45, Fri 25 April 2025

This report is now closed to updates from the public. You can make a new report in the same location.