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Manhole filled in and now we can't access external stopcock

Reported via desktop by Simon Paul Jenkins at 16:06, Fri 15 November 2024

Sent to Cherwell District Council and Oxfordshire County Council less than a minute later. FixMyStreet ref: 6748836.

2 years ago when the streetlight outside our house was fixed, the workers filled in the manhole. This manhole was the access point for the external stopcock for our house. We do not have an internal stopcock. Therefore, if there is a leak in our house, we have no way to shut off the water. We now need you to come and give us an external stopcock, either a new one or by opening the hole so the old one can be accessed.

Council ref: ENQ241024105

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Updates

  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 16:07, Fri 15 November 2024

  • Thank for you for your report, Oxfordshire County Council are receiving large volumes of enquiries at present. To assist us further with your enquiry, please could you provide an image of the issue including the surrounding area of its location as a benchmark. This information will support us in delivering a quicker and more effective service. PLEASE NOTE – Only take photographs where safe in doing so, please do not obstruct live traffic flows, step into a live carriageway, or put yourself at any risk in taking a photo. Thank you in advance for supporting the local community.

    Posted anonymously at 13:20, Thu 21 November 2024

  • Photo of this report zoom
    Photo of this report zoom

    You can see the area that was filled in. We think our manhole was there. We have no way of shutting off the water supply if there's a leak

    Posted anonymously at 15:30, Sat 23 November 2024

  • As per previous comment.

    State changed to: Investigation complete

    Posted by Oxfordshire County Council at 13:37, Monday 6 January 2025

This report is now closed to updates from the public. You can make a new report in the same location.