Other damage to pavement i.e. cobbles, raised mound/surface problem
FixMyStreet ref: 6654159.
Email received 21/10/2024 - copy attached: To whom this may concern, I am writing to formally notify you of my injury I sustained as a result of negligence on your part. On Monday 7th October 2024 at 9am I fell and broke my ankle while walking on market place which I believe is due to the poor condition of the pavement and lack of appropriate definition between the road and pavement. I had to take this route due to the funfair obstruction on the pavement. As I work locally I have observed that there has been numerous accidents where people have also fallen like myself with uneven surfaces and other hazards that pose a significant risk to pedestrians. My injury has not only caused me significant physical pain but has also resulted in multiple hospital appointments, loss of income, and other related costs. I believe that the council has a duty to maintain safe public walkways. Thank you for your attention to this issue. I look forward to your response.
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This report has now been passed to the Highways team for assessment.
If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the issue will be provided.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
An inspection of this issue has been carried out.
It does not currently meet our criteria for an urgent repair but we will monitor the issue in our routine inspections.
We would appreciate it if you could let us know if the situation deteriorates unexpectedly.
You can find out more about our planned maintenance works at gloucestershire.gov.uk/highways.
For detailed information about council inspections and repairs, that are carried out within national guidelines, please see the Highway Safety Inspection Policy by visiting www.gloucestershire.gov.uk/highways/plans-policies-procedures-and-manuals/highways-policy-and-guidance-documents.
Thank you,
Highways Customer Services Team,
Gloucestershire Highways -
This report is now closed to updates from the public. You can make a new report in the same location.