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Surface water drain outside of house blocked causing flooding in our porch

Reported via mobile in the The drain is blocked category anonymously at 14:17, Sunday 20 October 2024 using FixMyStreet Pro

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 6637124.

Outside 1 the Laurels, Ruscombe, Stroud. This has been reported already but as yet it has not been looked at and we had water ingress again today during the heavy rain.

RSS feed of updates to this problem Receive email when updates are left on this problem.

Updates

  • Thank you for reporting a drainage or flooding issue.

    We will investigate the issue. If additional clearance work is needed, the local highways team will prioritise the most urgent reports. Where possible, maintenance tasks will be grouped together in a schedule for efficiency.

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    If your property is at risk of flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    If you are driving: please never ignore road closures or enter flood water. This could put you or others in danger and invalidate your insurance.

    We will provide updates about this report. Thank you again for taking the time to report this issue.

    Highways Customer Services Team,
    Gloucestershire Highways

    Posted by Gloucestershire County Council at 14:17, Sunday 20 October 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 08:49, Tuesday 22 October 2024

  • This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Closed

    Posted by Gloucestershire County Council at 09:13, Wednesday 23 October 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 10:40, Thursday 24 October 2024

  • This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Closed

    Posted by Gloucestershire County Council at 15:48, Wednesday 30 October 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 11:07, Thursday 31 October 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 14:49, Tuesday 26 November 2024

  • State changed to: Action scheduled

    Updated by Gloucestershire County Council at 15:57, Tuesday 26 November 2024

  • I am pleased to inform you this drainage issue has been resolved.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    If you are concerned about flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Fixed

    Posted by Gloucestershire County Council at 09:51, Thursday

This report is now closed to updates from the public. You can make a new report in the same location.