Severe Flooding 74-76 Elmers End Road

Updates

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 12:49, Mon 14 October 2024

• We have investigated this report and assessed the issue to be the responsibility of Thames Water. We have therefore referred the enquiry to Thames Water. Issues with Thames Water infrastructure can be reported directly to Thames Water via: https://www.thameswater.co.uk/ help/ report-a-problem

  State changed to: third party responsibility

  Posted by Bromley Council at 15:32, Fri 1 November 2024

• This is still ongoing, and I've visited Thames Water's website to see if any updates have been made and NO reports have been filed for this location. In fact, when I went to create a new report, I was met with the following message: "Please contact your local council. Roadside gullies are the responsibility of your local council." So who is responsible for this blocked drain as Thames Water seem to believe it's the local council (Bromley) and due to the weather we're getting today, it's once again blocked, creating a major hazard for pedestrians and drivers.

  Posted anonymously at 08:08, Tue 19 November 2024

• Bromley have inspected our gullies, but believe the issue is a blockage within the Thames Water Surface Water Public Sewer to which the gullies connect and have asked them to check.

  Posted by Bromley Council at 12:10, Tue 19 November 2024

• Thames Water visited the location only to inform me that it's not their responsility, but Highways Agency. If this is indeed the case, I'm really not happy with the misinformation provided by Bromley Council on this. Can this be passed on to them please as I feel I'm being given the runaround on this now.

  Posted anonymously at 15:43, Fri 22 November 2024

• I have spoken with Highways Agency who say it's not even on their remit. Thames Water are only responsible for sewage and referred me back to my local authority (Bromley Council). On your own website, you claim "Bromley Council are responsible for highway gullies and their connections to the surface water public sewage system". So why was I sent elsewhere causing delays in getting this fixed. As I originally stated, this issue has been ongoing for at least a year.

  The drain is blocked, and the surface water is being pushed over the pavement every time a car passes. This is causing people to cross over and not use this side of the road affecting trade. On top of that I've personally witnessed 2 cars on seperate occasions fail to realise how deep the surface water is and aquaplane into oncoming traffic. If that alone isn't enough to remedy this issue asap, someone is going to get seriously hurt. Given that this keeps getting reported and not being fixed - this will ultimately be on your shoulders should something happen.

  Posted anonymously at 11:30, Wed 27 November 2024

• Apologies for this , the asset was originally inspected and found to be surcharging water despite it not raining for a few days - this is usually a sign that the Thames Water sewer to which it connects is blocked. We will arrange for the contractors to attempt to clean the gully under the new report report 6936669.

  State changed to: Closed

  Posted by Bromley Council at 14:23, Tuesday 7 January 2025

• zoom

  Still ongoing.

  Posted anonymously at 10:31, Friday 31 January 2025

• Thanks for your enquiry, Traffic Management / Parking Restrictions will be implemented to allow the contractors access to the gullies - a date for this cannot be given at the moment, it will be as soon as it can be arranged.

  State changed to: In progress

  Posted by Bromley Council at 14:20, Friday 7 February 2025

• Appropriate action has been taken to resolve the issue.

  State changed to: Fixed

  Posted by Bromley Council at 10:12, Thursday 17 April 2025