Uneven slabs

I hope this message finds you well. I am writing to formally lodge a claim regarding an accident involving my grandfather, who recently sustained injuries due to the uneven slabs and hazardous conditions of the footway in our local area.

On [date of the incident], my grandfather encountered an unexpected and dangerous situation while walking along 167 -153 uneven slab Conisborough crescent se6 The uneven surface of the footway led to his unfortunate fall, resulting in broken ankle this incident has not only caused him physical distress but has also raised concerns about the safety of the pedestrian areas maintained by the council.

I believe it is essential for local authorities to ensure the safety of the public by promptly addressing such issues within our infrastructure. I would appreciate your guidance on the necessary steps I need to follow in order to submit this claim formally.