Street light in alley not working

Updates

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 20:51, Mon 23 September 2024

• Appropriate action has been taken to resolve the issue.

  State changed to: Fixed

  Posted by Bromley Council at 17:11, Wed 25 September 2024

• The street light at the pin location is still not working. There are two street lights not working: 1. At the pin location (on the park side of the fence next to the multistorey location) (51°24'22.9"N 0°00'37.0"E) 2. At the top of the stairs in the alley leading to Beckenham Lane (51°24'23.9"N 0°00'34.6"E)

  It's possible that the check made was to a third street light which is at the end of the alley, at the corner with Beckenham Lane.

  Posted anonymously at 23:37, Wed 25 September 2024

• The problem has not been fixed (see above)

  State changed to: Open

  Posted anonymously at 19:34, Thu 26 September 2024

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 09:01, Fri 27 September 2024

• We have investigated and identified there is an issue with the electricity supply for this asset. Bromley Council have contacted UK Power Networks and asked them to schedule works to restore this fault.

  Posted by Bromley Council at 11:15, Mon 30 September 2024

• Is there an expected date for this work yet please? The lack of lighting means this well-used path is pitch black from 6.30pm

  Posted anonymously at 10:22, Mon 14 October 2024

• We have received a program date the 8 October 2024 from UK Power Networks to resolve the issue. Thank you for your patience.

  Posted by Bromley Council at 12:55, Wed 16 October 2024

• Thank you – the 8 October is in the past, do you mean this Friday 18?

  Posted anonymously at 13:16, Wed 16 October 2024

• Still open, via questionnaire, 10:41, Tue 22 October 2024

• We have received a revised date the 4th December 2024 from UK Power Network. Thank you for your patience.

  Posted by Bromley Council at 11:14, Fri 8 November 2024

• This means the alley and first part of the park will be in total darkness from 4pm for another month. Is there anything that can be done to get them in quicker, or any temporary lighting solution?

  Posted anonymously at 12:07, Fri 8 November 2024

• The 4th December has passed and the light is still broken. When will UK Power Network attend please?

  Posted anonymously at 14:38, Thu 5 December 2024

• We have received a new date the 6 January 2025 from UK Power Networks. The delay is due to gaining access to the columns. Thank you for your patience.

  Posted by Bromley Council at 10:14, Tue 10 December 2024

• Resident has called in as this is the 3rd date that has been given to get this fixed, residents feels this needs urgent attention due to the alley way being dark by 4.30pm and visibility is poor and have a torch to use the alley way they showed concerned about it being a trip hazard due to tree roots and a stair case that are uneven.

  Posted anonymously at 11:00, Fri 13 December 2024

• Resident has called as UK Power network have still not been in attendance to fix the 2 broken street lights, UK power network were originally due to attend on 6th Jan but that has not been the case. Please can this be chased and corresponded too.

  Posted anonymously at 13:07, Wednesday 8 January 2025

• Appropriate action has been taken to resolve the issue.

  State changed to: Fixed

  Posted by Bromley Council at 10:22, Friday 17 January 2025

• The street light in the alley is now working, which is great.

  Unfortunately the other one, just at the start of the park where this pin is (with the 'no bikes' sign on it), remains broken. Is this known? Is there a plan to fix it please?

  Posted anonymously at 18:22, Saturday 18 January 2025

• 1 street light remains broken – see above

  State changed to: Open

  Posted anonymously at 18:22, Saturday 18 January 2025

• Your report is being investigated further. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 07:23, Tuesday 21 January 2025

• The issue has been re-attended and additional works completed. If the issue re-occurs please re-report via: https://fix.bromley.gov.uk

  State changed to: Fixed

  Posted by Bromley Council at 07:39, Wednesday 22 January 2025