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Pothole on road/cycleway problem

Reported via Open311 in the Pothole on road/cycleway category anonymously at 15:35, Tuesday 3 September 2024

Council ref: 2501568.

My daughter was driving to Riseholme college this morning, 03/09/24 on Horncastle Lane, Lincoln at 08:45.
I received a distressed call from her as she had hit a pothole and subsequently, ripped her tyre on her car. This was more distressing for her as she has very recently passed her driving test and it was her first day back at college.
The pothole was not marked on the road as a known hazard to drivers.
I would like to claim for the cost of repairs to the damage that was caused.
For your ease, I enclose photographs of the road surface, the tyre and also the invoice for the repair.

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Updates

  • Great news, we’ve had a look at the issue and we have now passed to our Highways Officers for the team to assess what can be done to resolve the matter. We’ll let you know when the assessment has taken place.

    State changed to: Investigating

    Posted by Lincolnshire County Council at 09:37, Wednesday 4 September 2024

  • We have run into a small snag with our investigation and asked the reporter to update this report with some more detail. Once this is received we will progress our investigation.

    State changed to: Closed

    Posted by Lincolnshire County Council at 15:20, Wednesday 4 September 2024

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