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Tree now too large and needs pruning

Reported via desktop in the Tree Requires Pruning category anonymously at 12:54, Sun 25 August 2024 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 6395962.

The tree on Malling Way BR2 is too large and needs prunning back hard. The canopy is now hanging over my house and roots have damaged my wall which now needs repairing.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 12:55, Sun 25 August 2024

  • In the early summer, as part of our regular inspections, we have already sent a job to our contractors to reduce the overall size of the tree canopy back. We are unable to give a time frame when the works will be completed. If you believe a Council-maintained tree is causing (or has caused) damage to your property, then you will need to complete a claim form. Bromley currently have a shared Insurance Service with Sutton Council. An online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Please carefully read the full extent of the information required when making a direct claim against the Council. You may also wish to contact your own homeowner’s insurance for advice and guidance.

    Posted by Bromley Council at 16:46, Wed 28 August 2024

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 16:51, Wed 28 August 2024

  • Thank you for your patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 11:48, Mon 14 October 2024

  • Thank you for your continued patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 09:08, Wed 27 November 2024

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:59, Thursday 2 January 2025

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