Closed
Loose manhole cover causing ear-splitting noise
Sent to Bristol City Council 6 minutes later. FixMyStreet ref: 6348260.
The title says it all. Except to add here that the council used their power to remove the problem from this website. Why? It is has not been fixed, and there is no evidence that it is going to be. There are many residential flats in this area and the noise is so loud I cannot sleep in my flat half-way down Marsh Street.
Tweet
Share
Updates
-
A new enquiry has been raised for this issue.
-
Bristol City Council closed this problem when it was previously reported (ref: 6063774) saying they would refer it to someone else as this is not something they would deal with. This is outrageous. It was closed 3 weeks ago and nothing has happened in that period. The noise from cars travelling over the metal cover is now worse. This is a residential area and this prohibits people being able to sleep. Please fix this ASAP and please do not close this complaint until it is fixed.
-
A citizen has provided a follow-up to the original enquiry.
-
Please see the photos for the exact manhole which is the problem. There appears to be a white X on the middle of the 3 in question - it’s actually the middle of the 3 manholes that makes the noise when driven over. This has been a problem for months. Please fix it ASAP and please DO NOT close this issue until it has been fixed.
-
A citizen has provided a follow-up to the original enquiry.
-
Can someone at Bristol City Council please say why this problem has not been fixed after the problem has been outstanding for months on end? This case was previously under the reference 6063774, and then, for no reason, the City Council closed this report, saying it was nothing to do with them. This is simply outrageous. This is a residential area. We cannot sleep without constantly being interrupted by cars, bikes, busses - whatever the traffic may be - travelling over this iron road covering, which generates the loud sound. There is plenty of information in this thread for you to specifically identify the road covering in question, therefore there is no excuse for you to avoid fixing this immediately. We have all been very patient whilst you, Bristol City Council, have done nothing. Time’s up. Please fix this now.
-
A citizen has provided a follow-up to the original enquiry.
-
-
This manhole has not been fixed and BCC has not even responded since it this re-reported on 13th August 2024. The original issue was closed with BCC doing nothing to remedy the loose manhole. It is now 14th September and continues to be a significant noise. I have identified through the many pictures attached above which manhole this related to and have stated the previous case number. PLEASE FIX THE MANHOLE. It is outrageous that this is being ignored.
-
A citizen has provided a follow-up to the original enquiry.
-
I have now raised this as a complaint with Bristol City Council (Ref: 51259975) as there has been no response nor remedial action taken.
-
A citizen has provided a follow-up to the original enquiry.
-
-
This issue is currently under investigation. We'll provide updates on the outcome as soon as we can.
-
Hi all,
Work for BCC as a Streetworks Inspector and can assure you, on my end this hasn't been closed and still our priority - having been to site twice already to raise issue. As it's not our apparatus the necessary processes must be followed, naturally taking longer.
Agreed - this has gone for longer than necessary and understand all of your frustrations but I will get a solution promptly.
Will provide updates here when I receive them.
Ryan
-
A citizen has provided a follow-up to the original enquiry.
-
This enquiry has been referred to another team for action. They will provide further updates on the issue in due course.
-
Hi all,
UPDATE: Ryan, BCC Streetworks.
Phoned Virgin Media and obtained a reference number for this issue: 85316649.
One step closer in getting this sorted - hopefully tomorrow will get an update of scheduled works.
Thanks,
Ryan
-
A citizen has provided a follow-up to the original enquiry.
-
-
Ryan, Streetworks BCC
Called in to escalate: Outcome: Confirmation from Virgin Media that engineer to visit site, to make safe (or reduce noise) and to plan for remedial works.
Ref: DM6-DIT-478050
-
A citizen has provided a follow-up to the original enquiry.
-
Thank you for the update. I don’t understand why an engineer is only looking at this now. We were told a part had been ordered and not were being told that remedial works will be planned. This isn’t about reducing the noise, either. This is about removing the noise entirely, as was previously the case. There is clearly a fault which needs to be made right, which will completely remove the noise.
-
A citizen has provided a follow-up to the original enquiry.
-
As this issue is not urgent we'll deal with it as part of a future planned work scheme in this area.
-
We've referred the issue externally for appropriate action to be taken, as it's not something Bristol City Council is responsible for.
-
Whoever just wrote that comment has absolutely NO understanding of the issue and has not read the comments from the residents and from the Council.
This issue is not to be closed. It is outrageous that the previous comment simply said we have to put up with the noise as there was no urgency on the part of the council.
Read the above! A part has been ordered. We await confirmation of the work having been completed.
PLEASE DO NOT CLOSE THIS ISSUE.
-
A citizen has provided a follow-up to the original enquiry.
-
This Fix My Street enquiry has been automatically closed.
This report is now closed to updates from the public. You can make a new report in the same location.