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Two lights out Hill View Rd 005 004

Reported via mobile in the Street light fault category anonymously at 22:53, Fri 2 August 2024 using FixMyStreet Pro

Sent to Bath and North East Somerset Council less than a minute later. FixMyStreet ref: 6310004.

Moderated by Bath and North East Somerset Council at 12:16, Mon 5 August 2024

The one near the bus stop and the next one - makes it very dark when turning into the road.

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Updates

  • Thank you for your report. We are investigating this issue and will keep your report updated throughout the process.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 12:17, Mon 5 August 2024

  • We have attended and replaced a lamp but it may be there is a underground cable fault affecting these two lights. Please could you confirm here if these lights are still not working. Thanks

    Posted by Bath and North East Somerset Council at 10:29, Wed 7 August 2024

  • We can confirm that our contractors will be on site to carry out repairs next week. This will be either on the Monday or Friday and we hope the lights will be working as normal afterwards.

    We shall add further information here when known.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 16:35, Thu 15 August 2024

  • We expect our contractors to attend and carry out the necessary works towards the end of this week.

    We are sorry for the delay and shall add further information here as needs be.

    Posted by Bath and North East Somerset Council at 16:20, Mon 9 September 2024

  • We are very sorry these lights are still not working. We have recently sent further instructions to our contractors to replace the damaged cables at this location as we found that the existing cable cannot be repaired as we originally hoped.

    Our contractors have been advised to programme this work as a high priority. We shall add further information here as required.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 10:29, Tue 8 October 2024

  • We understand that repairs are now complete and the lights should be working as normal.

    This report is now closed but if there are further issues then please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 10:21, Tue 15 October 2024

This report is now closed to updates from the public. You can make a new report in the same location.