Drain completely blocked

Updates

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 13:18, Fri 19 July 2024

• Our contractor has been notified to take the appropriate action.

  Posted by Bromley Council at 10:40, Mon 5 August 2024

• Questionnaire filled in by problem reporter

  State changed to: Fixed

  Posted anonymously at 11:12, Fri 16 August 2024

• The drainage assets have been attended by our drainage contractor however the source of the issue appears to be more complex than a simple routine cleanse. Roots were discovered in the drain and specialist equipment is required to remove them. This will need to be scheduled alongside cyclic drainage cleans, emergency call outs, pre-planned drainage operations and ad-hoc call outs meaning they are often undertaken not in the order that they are reported but in the order of degree of urgency. Due to the expense of specialist work, they are also undertaken in bulk. Therefore, non-urgent work may take some time to complete. While this FixMyStreet report will be closed the issue will remain on our list of outstanding drainage works until such time that they can be completed. We thank you for your patience and understanding on these matters.

  State changed to: Closed

  Posted by Bromley Council at 15:44, Thu 19 September 2024

• Thank you for using FixMyStreet to report your concerns to Bromley.

  Posted by Bromley Council at 16:29, Tue 1 October 2024

• Appropriate action has been taken to resolve the issue.

  State changed to: Fixed

  Posted by Bromley Council at 15:24, Thursday 27 February 2025