Trees require pruning
Reported via mobile in the Tree Requires Pruning category anonymously at 10:42, Saturday 13 July 2024 using FixMyStreet Pro
Sent to Bromley Council 2 days, 4 hours, 11 minutes later. FixMyStreet ref: 6224827.
Few of the trees at the back have overgrown and are pushing the fences of my property andy neighbour. I have moved the fence in my property but they are now pushing the new fence. In addition, several times already branches from the trees snapped and have fallen on my property, on my fence and my daughters trampoline where they play. Can you please send tree surgeon to inspect the tree and if allowed to trim it?
Updates
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Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices
State changed to: In progress
Posted by Bromley Council at 15:39, Monday 15 July 2024
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We are continuing to investigate and working to resolve this report
Posted by Bromley Council at 12:53, Tuesday 6 August 2024
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We have investigated the report issue and have made contact with the report originator and/or a subsequent commenter to outline further details. This report is now closed on FixMyStreet.
State changed to: Closed
Posted by Bromley Council at 08:17, Thursday 29 August 2024
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Thank you for your enquiry. please note that as outlined in our Tree Management Strategy (tree-management-strategy-2023-to-2027 (bromley.gov.uk) the Council will not prune trees in relation to the following:
• Branches overhanging properties. Residents have the right to exercise their right under common law to prune back branches to their property boundary, withal arising disposed of by the resident. Pruning should be carried out following discussion with one of the Council’s Tree Officers and completed to the standard set out in BS3998:2010 Tree Work;
If you believe a Council owned tree has caused damage to your property, please contact our Insurance department who will be able to help you submit a claim. The London Borough of Sutton handles compensation claims made against the London Borough of Bromley Council. If you wish to make a claim, please follow the link below to their website for more information: https://www.sutton.gov.uk/ -/ insurance-service The above link will take you to the Sutton site where you can complete an online claim form. The insurance e-mail and telephone details are below: Insurance@bromley.gov.uk 020 8770 5353
Posted by Bromley Council at 08:18, Thursday 29 August 2024
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Any request for compensation relating to an issue on a Bromley maintained highway or from a Bromley maintained asset (including Council-maintained trees) must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton's website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2
State changed to: Internal referral
Posted by Bromley Council at 08:20, Thursday 29 August 2024
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Hello, I am not looking for compensation at this stage, other than a tree surgeon to review the trees and if required to schedule pruning of the branches.
Posted anonymously at 08:26, Thursday 29 August 2024
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We are continuing to investigate and working to resolve this report
State changed to: In progress
Posted by Bromley Council at 10:42, Thursday 29 August 2024
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Thank you for your comments. please note that as outlined in our Tree Management Strategy (tree-management-strategy-2023-to-2027 (bromley.gov.uk) the Council will not prune trees in relation to the following:
• Branches overhanging properties. Residents have the right to exercise their right under common law to prune back branches to their property boundary, withal arising disposed of by the resident. Pruning should be carried out following discussion with one of the Council’s Tree Officers and completed to the standard set out in BS3998:2010 Tree Work; However, works have been raised and issued to the contractor to remove dead or damaged branches which overhang boundary line which is in hand to be completed by the contractor.
Posted by Bromley Council at 09:00, Monday 16 September 2024
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Our contractor has been notified to take the appropriate action.
Posted by Bromley Council at 09:00, Monday 16 September 2024
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Thank you and appreciate the action. I have trimmed the branches that are reachable but the problems are high in the trees (very high trees) and last time a contactor came because of a snapped branch following a storm, he suggested to raise this request and get someone to review the trees and make recommendations.
Posted anonymously at 17:06, Monday 16 September 2024
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Thank you for your comments. The contractor is in hand to visit site to remove dead/damaged branches from the canopy which overhangs boundary line.
Posted by Bromley Council at 09:40, Monday
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