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Water flooding our property from the road when it rains

Reported via desktop in the The drain is damaged category anonymously at 12:39, Sunday 7 July 2024 using FixMyStreet Pro

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 6199898.

The drain in the road outside our house was cleared on Friday by a contractor for GCC and the problem has only happened since then. When it rains the storm water gushes into the house from underneath the wall marking the boundary between the road and the house. The fire service was called incident number 3370. This needs investigating quickly as we are going to be flooded every time it rains.

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Updates

  • Thank you for reporting a drainage or flooding issue.

    We will investigate the issue. If additional clearance work is needed, the local highways team will prioritise the most urgent reports. Where possible, maintenance tasks will be grouped together in a schedule for efficiency.

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    If your property is at risk of flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    If you are driving: please never ignore road closures or enter flood water. This could put you or others in danger and invalidate your insurance.

    We will provide updates about this report. Thank you again for taking the time to report this issue.

    Highways Customer Services Team,
    Gloucestershire Highways

    Posted by Gloucestershire County Council at 12:39, Sunday 7 July 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 15:23, Tuesday 9 July 2024

  • State changed to: Action scheduled

    Updated by Gloucestershire County Council at 16:32, Tuesday 9 July 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 09:12, Friday 6 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.