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Tree is damaged problem

Reported via Open311 in the Tree is damaged category by Gloucestershire County Council at 14:12, Monday 3 June 2024

FixMyStreet ref: 6055758.

Base of tree issues
Hiya Tim Can you look at this one as well
Regards Lee carpenter

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Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 14:12, Monday 3 June 2024

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 09:49, Monday 1 July 2024

  • An inspection of this issue has been carried out.

    It does not currently meet our criteria for an urgent repair but we will monitor the issue in our routine inspections.

    We would appreciate it if you could let us know if the situation deteriorates unexpectedly.

    You can find out more about our planned maintenance works at gloucestershire.gov.uk/highways.

    For detailed information about council inspections and repairs, that are carried out within national guidelines, please see the Highway Safety Inspection Policy by visiting www.gloucestershire.gov.uk/highways/plans-policies-procedures-and-manuals/highways-policy-and-guidance-documents.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: No further action

    Posted by Gloucestershire County Council at 10:09, Thursday 4 July 2024

This report is now closed to updates from the public. You can make a new report in the same location.