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A tree from Scadbury nature reserve has fallen into our neighbours garden and damaged their boundary fence and our boundary fence

Reported via mobile in the Tree Requires Pruning category anonymously at 13:13, Thursday 23 May 2024 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 6011543.

A tree that was growing in Scadbury nature reserve has fallen down. It has fallen into our neighbours garden (Southbeech) and destroyed the boundary fence at the end of their garden. It has also damaged the boundary fence between our garden (Woodside) and their garden. Please can you arrange for the tree to be removed and the damaged fence to be replaced.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 13:14, Thursday 23 May 2024

  • Thank you for your enquiry which has been referred to an emergency callout crew to attend. The damage to boundary fences will have to go through as an insurance claim. Please contact our Insurance department who will be able to help you submit a claim.

    The London Borough of Sutton handles compensation claims made against the London Borough of Bromley Council. If you wish to make a claim, please follow the link below to their website for more information: https://www.sutton.gov.uk/ -/ insurance-service

    The above link will take you to the Sutton site where you can complete an online claim form. The insurance e-mail and telephone details are below:

    Insurance@bromley.gov.uk

    020 8770 5353

    Posted by Bromley Council at 08:01, Friday 24 May 2024

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:53, Wednesday 29 May 2024

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