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The pavement directly outside my house is defective which has caused a severe damp issue in my property. Rainwater is not running off away from the house and instead is seeping back towards the house and pooling in places. My downpipe drains directly onto the pavement and where the water ejects there is an uneven surface and various cracks which result in rainwater coming back towards the house. The pavement needs resetting with more slope-away added along the entire stretch of my front wall. Ideally a drainage channel should be set into the pavement so that my rainwater drains properly. I now have to spend thousands of pounds on a new floor and damp-proofing as the water seeping into my walls has completely rotted my joists and floorboards. Please fix urgently.

Reported via mobile in the Other damage to pavement i.e. cobbles, raised mound/surface category anonymously at 20:34, Saturday 18 May 2024 using FixMyStreet Pro

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 5991207.

The pavement directly outside Kingscot on Sherborne street, from the left side of the front door all the way to the neighbours house (Royden). The worst part is the pavement directly in front of and around the downpipe (cracked, uneven, pooling water).

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Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 20:34, Saturday 18 May 2024

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 14:46, Tuesday 21 May 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 09:01, Monday 3 June 2024

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 09:12, Tuesday 4 June 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 11:38, Tuesday 4 June 2024

This report is now closed to updates from the public. You can make a new report in the same location.