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Broken Paving & Ruptured Water Main

Reported via mobile in the Pavement Defect category anonymously at 21:13, Tuesday 7 May 2024

Sent to Bromley Council less than a minute later. FixMyStreet ref: 5943551.

Damaged paving slabs outside 35 Fairbank Avenue, appears to be caused by heavy vehicle driving on pavement. This in turn has ruptured water main (reported to TW). Telecoms cable inspection chamber concrete surround damaged and is also flooded. Water is flowing into adjacent street surface water drain and is also flowing to lower lying ground and flooding access via back gate.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 21:14, Tuesday 7 May 2024

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:09, Wednesday 8 May 2024

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 08:38, Friday 31 May 2024

  • Your contractor sent one man to do this two person job, ignoring manual handling regulations (25 Kg Max lift). In offloading new slabs he managed to break corner off one, hid this with concrete (which he graffitied his name in). Smaller of slabs rocks already. All in all an appalling job. I trust you will be sending contractor back, at their expense to set slab correctly (using two people) removing graffiti etched into concrete and advising your contractor they have a "Duty of Care" to their workforce.

    Posted anonymously at 09:25, Sunday 2 June 2024

  • Council's Contractor has failed to carry out repair correctly. Need to revisit site at their expense to correct.

    State changed to: Open

    Posted anonymously at 22:49, Tuesday 4 June 2024
    Still open, via questionnaire

  • Thank you for your report, Further investigation is required to resolve this matter. We apologise for the delay.

    Posted by Bromley Council at 12:47, Monday 17 June 2024

  • Thank you for your report, Our contractor has been notified to take appropriate action. We apologise for the delay.

    Posted by Bromley Council at 10:51, Wednesday 26 June 2024

  • Thank you for your report, Further investigation is required to resolve this matter.

    Posted by Bromley Council at 12:29, Monday 19 August 2024

  • Thank you for your update, This issue has been referred to our contractor to arrange for remedial repairs to be undertaken. We apologise for the delay.

    Posted by Bromley Council at 09:39, Monday 14 October 2024

  • No work to correct the appalling work conducted by "Ollo" on his own. Health and Safety at work manual handling act regulations were broken (25kg max lift by one person) and labourer graffitied his name "Ollo" into new concrete. The heavy slab which cracked when pushed off flat back van has now deteriorated. Do Bromley Council not audit their contractors following a complaint like this or is it left to the person who reported this to email H&SE directly.

    Posted anonymously at 20:46, Monday 18 November 2024

  • Thank you for your update, Our contractor has been notified to take appropriate action. The issue you have raised regarding Health & Safety will also be raised with management.

    Posted by Bromley Council at 09:21, Tuesday 26 November 2024

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