Cw11 3qh
Sent to Cheshire East Council less than a minute later. FixMyStreet ref: 5818174.
Gullies and under road pipework requires emptying and jetting to remove blockages.
Updates
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Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.
Our teams are working hard to manage and respond to reports from members of the public.
We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.
Thank you for your patience.
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This update is to inform you that your enquiry has been assessed and an ad-hoc jetting job has been raised. Our jetting sites are scored on a risk based matrix, higher scoring gullies will be priority. However, if there is any immediate threat to the property or highways safety requiring an emergency response then we ask that this is telephoned through to the team on 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.
Thank you for taking the time to contact Cheshire East Highways. -
Thank you for contacting Cheshire East Highways. Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.
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Thank you for contacting Cheshire East Highways. Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.
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Thank you for your enquiry. As we are experiencing severe weather conditions, only emergency cases will be attended where there poses a risk to property, public safety or high-risk highways.
Gullies vary in the speed they can drain water away and some will overflow during heavy rain even if there is no blockage. This does not necessarily mean the gully requires cleaning, and in such cases the water will clear when the rain stops. We will not visit overflowing gullies during heavy rainfall unless the water is causing a risk to life or property.
If you would like to know more about how we manage gullies and drains, you can find information here:
https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx
Thank you for taking the time to contact Cheshire East Highways.If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.
This report is now closed to updates from the public. You can make a new report in the same location.