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Dropped Tarmac outside our office

Reported via desktop in the No rain in 24 hours - water has increased or remained the same category anonymously at 14:13, Mon 25 March 2024 using FixMyStreet Pro

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 5763611.

Outside no 14 St. John Street, Coleford. GL16 8AR. The pooling of water continues outside my office. We can't employ window cleaners as they would be cleaned every time it rains. A repair was carried out a while back but only half of the drop was repaired. The front of my office now has peeling woodwork which is due to the constant water being splashed against my office. We also can't have people looking into our window display when it stops raining as they get soaked.

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Updates

  • Thank you for reporting a drainage or flooding issue.

    We will investigate the issue. If additional clearance work is needed, the local highways team will prioritise the most urgent reports. Where possible, maintenance tasks will be grouped together in a schedule for efficiency.

    Sometimes during periods of heavy rain, even a clear gully can be overwhelmed. Usually the water will drain away within an hour.

    Every gully or drain the county council is responsible for is cleared at least once each year. Some drains in problem areas are cleared more frequently. You can find out more, including the gully emptying schedule on our website by visiting www.gloucestershire.gov.uk/highways/roads/road-maintenance

    If your property is at risk of flooding please see the Flood Guide for advice and support by visiting www.gloucestershire.gov.uk/planning-and-environment/flood-risk-management/flooding-information/flood-guide

    If you are driving: please never ignore road closures or enter flood water. This could put you or others in danger and invalidate your insurance.

    We will provide updates about this report. Thank you again for taking the time to report this issue.

    Highways Customer Services Team,
    Gloucestershire Highways

    Posted by Gloucestershire County Council at 14:14, Mon 25 March 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 09:24, Tue 26 March 2024

  • This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Closed

    Posted by Gloucestershire County Council at 13:30, Thu 18 July 2024

This report is now closed to updates from the public. You can make a new report in the same location.