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Not reinstated after 6 months

Reported via mobile in the Missing/broken/rocking/unstable slab category anonymously at 16:17, Monday 11 March 2024 using FixMyStreet Pro

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 5697416.

///bonds.fines.bottom is the w3w location Cheltenham Civic Society has repeatedly asked that this reinstatement be done ASAP (as is required by law). Not only has that not been done but 6 months has now [also] elapsed. What action will you now take both to resolve the issue and to ensure that contractors carry out their legal duties? This mess was created on 6th September 2023 and just left like that for 6 months.

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Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 16:17, Monday 11 March 2024

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 11:28, Wednesday 13 March 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 12:08, Tuesday 19 March 2024

This report is now closed to updates from the public. You can make a new report in the same location.