Investigating
A pothole in road problem
Reported in the A pothole in road category by Gloucestershire County Council at 10:00, Tuesday 20 February 2024
FixMyStreet ref: 5604214.
Good afternoon
At 5.15am this morning I was driving down North Road West when I went down a massive pothole.
It shook my car really badly and I had to stop and look around the car as I thought I had caused damage. I now have a knocking noise when I turn the wheel which I didn't have before. The impact even made my dash air freshener pop off which is glued on.
On my way home I stopped to take the picture attached. 2 workmen there said a supervisor was in his way as they couldn't patch it and the road needs shutting and a bigger patch putting in.
What's the next steps as my car is now damaged as a result of this pothole.
Regards
Updates
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Thank you for reporting a pothole.
First, a safety inspector will visit the location to assess whether a repair needs to be completed and plan the work needed. Works are prioritised based on the urgency of the situation. The council aim to repair all significant potholes (more than 4cm deep and 30cm wide) within 28 days.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
We will provide updates about this report.
On our website you can read about five key actions we’re taking to strengthen the county’s roads. Visit www.gloucestershire.gov.uk/highways/roads/potholes to find out more.
Thank you again for taking the time to report this issue.
Highways Customer Services Team,
Gloucestershire Highways
Posted by Gloucestershire County Council at 10:00, Tuesday 20 February 2024
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This pothole report has now been passed to the Safety Inspection Team for assessment.
A safety inspector will make an assessment of the work needed and they will consider a number of factors, including the flow of traffic and the size of the pothole.
If repair work is required, the pothole will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible. We aim to complete the repair work within 28 days.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the outcome of the safety inspection will be provided.
On our website you can read about five key actions we’re taking to strengthen the county’s roads by visiting www.gloucestershire.gov.uk/highways/roads/potholes.
Thank you,
Highways Customer Services Team,
Gloucestershire HighwaysState changed to: Investigating
Posted by Gloucestershire County Council at 10:01, Tuesday 20 February 2024
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This pothole report has now been passed to the Safety Inspection Team for assessment.
A safety inspector will make an assessment of the work needed and they will consider a number of factors, including the flow of traffic and the size of the pothole.
If repair work is required, the pothole will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible. We aim to complete the repair work within 28 days.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the outcome of the safety inspection will be provided.
On our website you can read about five key actions we’re taking to strengthen the county’s roads by visiting www.gloucestershire.gov.uk/highways/roads/potholes.
Thank you,
Highways Customer Services Team,
Gloucestershire HighwaysPosted by Gloucestershire County Council at 10:13, Tuesday 20 February 2024
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State changed to: Open
Updated by Gloucestershire County Council at 11:55, Tuesday 20 February 2024
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This pothole report has now been passed to the Safety Inspection Team for assessment.
A safety inspector will make an assessment of the work needed and they will consider a number of factors, including the flow of traffic and the size of the pothole.
If repair work is required, the pothole will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible. We aim to complete the repair work within 28 days.
In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.
An update on the outcome of the safety inspection will be provided.
On our website you can read about five key actions we’re taking to strengthen the county’s roads by visiting www.gloucestershire.gov.uk/highways/roads/potholes.
Thank you,
Highways Customer Services Team,
Gloucestershire HighwaysState changed to: Investigating
Posted by Gloucestershire County Council at 11:57, Tuesday 20 February 2024
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State changed to: Open
Updated by Gloucestershire County Council at 13:16, Tuesday 20 February 2024
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This enquiry has been addressed, no further updates will be shared here. If you are the original reporter you should have received a seperate communication with more detail.
On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.
Thank you,
Highways Customer Services Team,
Gloucestershire HighwaysState changed to: Closed
Posted by Gloucestershire County Council at 15:00, Tuesday 20 February 2024
This report is now closed to updates from the public. You can make a new report in the same location.