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Reported via desktop in the Tree Requires Pruning category anonymously at 09:46, Tuesday 20 February 2024 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 5603261.

Email received by CSC inbox 19/02/24 12:47

I complained last year about the tree, nothing was done and it has now fallen down into my garden. I have a 4 year old who has cystic fibrosis and needs to use the garden for exercise and physio therapy on her trampoline but it is unsafe as the remainder of the tree is starting to grow towards my house.

Please can I request for someone to physically come out to inspect. None of the trees in this area have been maintained for a number of years now resulting in a good proportion of residents being disrupted by this now.

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  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: fixservices

    State changed to: In progress

    Posted by Bromley Council at 09:47, Tuesday 20 February 2024

  • Dear Resident, Can you give us an accurate location as in rear of, and a door number? We do not have an address,

    Thank you

    Posted by Bromley Council at 11:40, Tuesday 20 February 2024

  • We have investigated this report and have made contact with the report originator to outline further details. This report is now closed on FixMyStreet.

    State changed to: No further action

    Posted by Bromley Council at 11:41, Tuesday 20 February 2024

  • Email received at CSC 20.02.24 15.16 Hello, I reported a long unresolved and now damaged tree which is in my garden yesterday.

    I received an email today asking for my address which is 92 Dunkery road, SE9 4HU. I did reply to this email but realised afterwards that it states to not reply to that email.

    The only Reference number I have, is the one in this emails subject, however I have now received two emails about this matter. One stating it has been closed with the above reference number used, the other asking for my address which had no reference number of what I could see?

    Posted anonymously at 15:25, Tuesday 20 February 2024

  • We are continuing to investigate and working to resolve this report

    State changed to: In progress

    Posted by Bromley Council at 08:50, Monday 4 March 2024

  • Dear Resident, Thank you for the location. The tree will be inspected this week and any necessary works undertaken as well as arranging for any branches to be removed from you garden.

    Thank you

    Posted by Bromley Council at 15:28, Monday 4 March 2024

  • Resident called to chase report, no one has been to the property or contacted as to when someone will be there, please can this be looked into as soon as possible

    Posted anonymously at 12:41, Monday 18 March 2024

  • Dear resident, An email has been sent to you.

    Thank you

    Posted by Bromley Council at 09:42, Tuesday 19 March 2024

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 12:56, Friday 22 March 2024

  • Thank you for your patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 13:09, Friday 10 May 2024

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