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Blocked drain

Reported via mobile in the Blocked/Damaged category by Michelle Connor at 09:15, Sunday 18 February 2024 using FixMyStreet Pro

Sent to Northamptonshire Highways 5 minutes later. FixMyStreet ref: 5592690.

This was previously reported on 14.7.23 and given the reference number 4787219. It was reported as fixed on 15.1.24 but this is clearly not the case as seen in the photos.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 09:20, Sunday 18 February 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - We have inspected the area pinpointed and we can confirm we have scheduled maintenance in the area within the next 26 weeks, as per our priority levels. But we hope to complete it as soon as possible. You will receive further updates once it has been completed.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by Northamptonshire Highways at 09:45, Tuesday 20 February 2024

  • As I said in my original report, this was originally reported on 14.7.23 and given the reference number 4787219. It was reported as fixed on 15.1.24 but this is clearly not the case as seen in the photos. Why then, is this going to take another 6 months to repair? I would like to raise this as a complaint. Please let me know how to raise this.

    Posted anonymously at 18:02, Wednesday 21 February 2024

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    Posted by Northamptonshire Highways at 18:02, Wednesday 21 February 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Highways are sorry to hear about your experience, if you would like to make a complaint please contact the following email: highways.wnc@westnorthants.gov.uk. We have inspected the area pinpointed and we can confirm we have scheduled maintenance in the area within the next 26 weeks, as per our priority levels. But we hope to complete it as soon as possible. You will receive further updates once it has been completed.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by Northamptonshire Highways at 12:00, Thursday 22 February 2024

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