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Tree is damaged problem

Reported in the Tree is damaged category by Gloucestershire County Council at 11:57, Thu 8 February 2024

FixMyStreet ref: 5548975.

31/01/24 email rcvd (attached) - hi
the Cheltenham council told me to contact with you about The tree that grows behind our fence is already touching the power cable, I'm a little afraid because there are these winds now and it doesn't seem safe. Is there any chance that someone from the council can come and cut it off? I attached the picture below.

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Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 11:57, Thu 8 February 2024

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 12:38, Thu 8 February 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 13:43, Thu 8 February 2024

  • This report has now been passed to the Highways team for assessment.

    If repair work is required, it will either be classed as urgent or will be put into a planned programme of works to ensure it is repaired as efficiently as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    An update on the issue will be provided.

    On our website you can find out about planned work to maintain and improve Gloucestershire's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Investigating

    Posted by Gloucestershire County Council at 14:43, Thu 8 February 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 17:57, Fri 9 February 2024

  • Work to repair this issue has been planned and will take place as soon as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    We will let you know when the work is complete.

    On our website you can find out how Gloucestershire County Council is investing to improve the county's streets by visiting www.gloucestershire.gov.uk/highways

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Action scheduled

    Posted by Gloucestershire County Council at 15:42, Wed 14 February 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 16:51, Mon 29 April 2024

  • Work to repair this issue has been planned and will take place as soon as possible.

    In some cases a temporary repair will be needed, to make the area safe, then engineers will return to make a permanent repair.

    We will let you know when the work is complete.

    On our website you can find out how Gloucestershire County Council is investing to improve the county's streets by visiting www.gloucestershire.gov.uk/highways

    Thank you,

    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Action scheduled

    Posted by Gloucestershire County Council at 11:07, Mon 15 July 2024

  • I am pleased to inform you this issue has now been repaired. Thank you again for bringing it to our attention.

    Gloucestershire County Council is responsible for almost 6,000km of roads and each one is routinely inspected. However, issues can develop quickly and residents can help by reporting problems online.

    On our website you can find out how Gloucestershire County Council is investing to improve the county's streets by visiting www.gloucestershire.gov.uk/highways.

    Thank you,
    Highways Customer Services Team,
    Gloucestershire Highways

    State changed to: Fixed

    Posted by Gloucestershire County Council at 11:10, Fri 6 December 2024

This report is now closed to updates from the public. You can make a new report in the same location.