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Falling tree branches damaged car

Reported via desktop in the Tree causing damage to property category anonymously at 11:55, Friday 12 January 2024 using FixMyStreet Pro

Sent to Gloucestershire County Council less than a minute later. FixMyStreet ref: 5433674.

Relates to enquiry 11446126. On 29 December large branches fell from the large lime tree on the pavement outside 17 Keynsham Road onto my property, damaging the roof of the car in the photos. A telephone report was made at the time with a request for the tree to be checked, as further branches could fall (see previous report from 21 December). The car has since been declared an insurance writeoff. Please provide an update on the enquiry referenced above. This is not the first time branches of this size have fallen, and in summer dead branches can clearly be seen on the tree as they are not in leaf.

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Updates

  • Thank you for reporting this issue. It has now been logged.

    Should the issue pose an immediate danger to public safety such as:-
    •Objects on the highway network (i.e. a fallen tree)
    •Faulty temporary or permanent traffic lights (i.e. stuck on red)
    •Exposed cables
    •Multiple street lighting faults
    •Flooded roads
    •Potholes over 75mm deep •Manhole/Metal Cover (i.e. missing or dangerous) please call our emergency number 08000 514 514.

    We will provide you with an update within ten working days, however, our aim is to keep you informed of progress within five working days, whenever possible.
    Highways Customer Services Team Gloucestershire Highways

    Posted by Gloucestershire County Council at 11:55, Friday 12 January 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 14:37, Friday 12 January 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 08:24, Tuesday 16 January 2024

  • State changed to: Investigating

    Updated by Gloucestershire County Council at 08:40, Tuesday 16 January 2024

  • Work to repair the issue identified in this enquiry has been instructed.

    We will keep you informed of progress with the repair.

    Highways Customer Services Team Gloucestershire Highways

    State changed to: Action scheduled

    Posted by Gloucestershire County Council at 12:13, Thursday 18 January 2024

  • State changed to: Open

    Updated by Gloucestershire County Council at 08:54, Tuesday 30 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.