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The tree has overgrown

Reported via mobile in the Tree Requires Pruning category anonymously at 08:12, Thu 7 December 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 5290943.

The tree has overgrown to the point where it has lifted the pavement, risks lifting the near by wall, hits passing vehicles, and overgrown onto my property

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 08:13, Thu 7 December 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 14:12, Mon 11 December 2023

  • Thank you for your enquiry. Works are raised and in hand to be completed by the contractor to crown reduce the tree. If you believe a Council-maintained tree is causing damage to your property you will need to complete a claim form. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 14:31, Mon 11 December 2023

  • Thank you for your patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 15:05, Wed 31 January 2024

  • My apologies, the clear up process following three recent storms has caused delays to the completion of the works raised for this enquiry. The contractor has been chased up and will prioritise completion of the works.

    Posted by Bromley Council at 13:56, Wed 13 March 2024

  • Thank you for your continued patience whilst we work to resolve your enquiry.

    Posted by Bromley Council at 11:50, Fri 26 April 2024

  • Please accept our apologies, the contractor is in hand to visit site to crown reduce the tree. Thank you for your patience.

    Posted by Bromley Council at 15:57, Fri 14 June 2024

  • Hi, when will your contractor begin work? The tree has grown massively and is pulling up the pavement and poses a risk to the wall

    Posted anonymously at 08:17, Wed 10 July 2024

  • Please accept our apologies for the delays, the summer is our busiest period of the year. The contractor will undertake the works as soon as possible. Thank you for your patience.

    Posted by Bromley Council at 09:36, Fri 26 July 2024

  • Please provide a target date. The tree is damaging the path, my wall and cars on my adjacent property

    Posted anonymously at 10:55, Sat 7 September 2024

  • Thank you for your comments. Please accept our apologies for the inactivity of the contractor. It is sadly, not possible to give individual time frames for individual jobs given the volume of works raised each day. The contractor has been chased up and the contracts manager will prioritise the completion of the works raised to reduce the tree.

    Posted by Bromley Council at 08:49, Mon 23 September 2024

  • Please accept our apologies for the delays, the works have been taken off our incumbent contractor and issued to a third party contractor for completion. We envisage that the contractor will take 6-8 weeks to complete them.

    Posted by Bromley Council at 12:56, Fri 1 November 2024

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 13:10, Wed 4 December 2024

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