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Sunken manhole cover and broken surround

Reported via desktop in the Roads/highways category anonymously at 01:42, Mon 6 November 2023

Sent to Norfolk County Council less than a minute later. FixMyStreet ref: 5177719.

High Road, Saddlebow, between the river bridge and the junction with White House Court.

A manhole cover has sunk, unevenly, creating the effect of a pothole. The road surface surrounding the manhole cover is disintegrating, (see photos).

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Updates

  • NCC Ref: ENQ-668769-X1P4N7

    Posted anonymously at 01:52, Tue 7 November 2023

  • Reply from NCC Highways... can't you tell this is just down the road from their depot?!

    ====

    Your enquiry ENQ-668769-X1P4N7 received on 06/11/2023 14:39:09 regarding Highways Maintenance: Manhole Cover has been updated.

    New Status: We have inspected and are going to resolve the problem - After investigation we have confirmed action is required. Defects are scheduled for repair depending on the nature of the defect and work needed but on average can take approximately 6 weeks.

    Any additional comments the Highways Officer has made relating to this enquiry will be displayed below:

    The site has been inspected by our NCC Highways technician, and the repairs have been programmed for our contractors to quickly complete temporary repairs to make this safe until a permanent repair is carried out.

    Posted anonymously at 13:11, Wed 8 November 2023

  • From NCC Highways, 15.47 10 11 23:

    Your enquiry ENQ-668769-X1P4N7 received on 06/11/2023 14:39:09 regarding Highways Maintenance: Manhole Cover has been updated.

    New Status: We have resolved the problem.

    Any additional comments the Highways Officer has made relating to this enquiry will be displayed below: The site has been inspected by our NCC Highways technician, and the repairs have been programmed for our contractors to quickly complete temporary repairs to make this safe until a permanent repair is carried out. Please understand that we are dealing with a high volume of defects across the county. Using the resources we have, we have to priortise defects in order of the severity and the risk they pose to highways users. We are working to get to all repairs as quickly as we can. We thank you for your patience while we resolve this matter.

    Posted anonymously at 13:16, Mon 27 November 2023

  • Can't you tell this is just down the road from their depot?!

    State changed to: Fixed

    Posted anonymously at 17:27, Wednesday 14 February 2024

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