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Blocked Drain - Flooding

Reported via mobile in the Obstruction (Not Vegetation) category by Jake Ledger at 13:12, Fri 20 October 2023 using FixMyStreet Pro

Sent to Northamptonshire Highways less than a minute later. FixMyStreet ref: 5118482.

Drain in the alleyway between Boughton Green and Ruskin Road is blocked, resulting in flooding rendering the alley impassable. You claim you unblocked this gully under a report back in July, However it clearly was not touched. Please ensure your works ticket clearly identifies the location of this drain. They will probably be best to try and bring the vehicle through on the Ruskin Road end of the alley.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by Northamptonshire Highways at 13:12, Fri 20 October 2023

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - The area has been inspected and work has been scheduled to be carried out within the next 26 weeks. You will receive further information when this job is completed.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by Northamptonshire Highways at 11:10, Mon 23 October 2023

  • How is 26 weeks an appropriate repair timescale when as evidenced above this blocked drain is posing a risk of property damage and injury? This alleyway is used heavily by schoolchildren and nearby elderly residents. If standing water is allowed to freeze over winter then it would create an incredibly dangerous situation. This should really be 28 days at most.

    Posted by Jake Ledger at 22:43, Wed 25 October 2023

  • Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    Posted by Northamptonshire Highways at 22:43, Wed 25 October 2023

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - The area has been inspected and work has been scheduled to be carried out within the next 26 weeks. You will receive further information when this job is completed.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by Northamptonshire Highways at 11:22, Thu 26 October 2023

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by Northamptonshire Highways at 21:39, Sun 19 November 2023

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by Northamptonshire Highways at 17:49, Thu 23 November 2023

  • This blocked drain continues to flood the footpath making the alley way fairly unusable and is a major issue for the elderly and disabled pedestrians. 26 weeks is an unacceptable timescale for clearing.

    Posted anonymously at 15:55, Thursday 29 February 2024

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing - We can confirm that we have spoken to our Drainage Team and they have requested that these works are done as soon as possible. However, please note that highways are very busy at this time, and will complete the works when resources allow.
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways
    For more information about our services, please visit https://www.westnorthants.gov.uk/ parking-roads-and-transport
    You can also keep up to date on highways by following us on Facebook and Twitter @wnhighways

    Posted by Northamptonshire Highways at 16:08, Tuesday 5 March 2024

  • Over 26 weeks since the ticket was raised, gully remains blocked.

    Posted by Jake Ledger at 06:44, Monday 29 April 2024

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing - Due to the exceptionally wet weather, we have received an increase in the number of enquiries relating to the state of our roads. All safety defects must be prioritised to keep our highways safe; this may result in scheduled work being delayed.

    Posted by Northamptonshire Highways at 20:44, Tuesday 30 April 2024

  • Now nearly eight months since the works ticket was raised, and yet the gully remains blocked. Why are you so blatantly failing to meet SLAs?

    Posted by Jake Ledger at 06:27, Wednesday 12 June 2024

  • Investigation: Not Started (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by Northamptonshire Highways at 18:22, Thursday 20 June 2024

  • Investigation: Not Started (Defect Found), Defect Repair: Work Completed

    State changed to: In progress

    Posted by Northamptonshire Highways at 11:02, Tuesday 25 June 2024

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