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Pothole

Reported via desktop in the Road Defect category anonymously at 23:44, Tue 10 October 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 5084017.

Pothole Towncourt Lane on the corner by Crofton School needs attention .

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Updates

  • When will this be fixed?

    Posted anonymously at 07:30, Wed 11 October 2023

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 09:01, Wed 11 October 2023

  • This was reported as long ago as May (FMS 4505417), but the report has been closed with no action being taken.

    Posted anonymously at 09:23, Wed 11 October 2023

  • Bromley Council are aware of this issue as it has already been reported to us via FixMyStreet or by telephone. The issue will be investigated and resolved within our service standards: http://www.bromley.gov.uk/ fixservices Thank you once again for using 'FixMyStreet' to report this fault. If this problem persists, please provide further comments to the report.

    State changed to: Duplicate

    Posted by Bromley Council at 12:36, Wed 11 October 2023

  • What is the FMS reference for the 'live' report please?

    Posted anonymously at 13:11, Wed 11 October 2023

  • Thank you for your update, Works raised at time of inspection remain outstanding with our contractor and is awaiting completion. We apologise for the delay.

    Posted by Bromley Council at 09:18, Wed 25 October 2023

  • Still not fixed i have to go to middle of the road to avoid.

    State changed to: Open

    Posted anonymously at 21:12, Thu 2 November 2023

  • Still not dealt with. Has been outstanding for over 6 months and getting worse with the winter weather. Needs urgent attention.

    Posted anonymously at 18:33, Tue 28 November 2023

  • Thank you for your further comments regarding this issue. Bromley are aware of the significant volume of works raised and outstanding with our contractor and we are continuing to monitor and liaise with them over this outstanding schedule of works. Our Officers are not able to give precise timeframes to individual jobs at this moment but are continuing to undertake regular safety inspections and check any reported issues. We will continue to work with our contractor to ensure that all outstanding jobs are addressed as quickly as they are able.

    Posted by Bromley Council at 12:41, Wed 6 December 2023

  • Ongoing since 10th October

    Posted anonymously at 13:45, Wed 6 December 2023

  • Actually this has been outstanding since May (see FMS 4505417). Riney are probably not interested because it is re-doing a job under guarantee so they need to be actively chased. It is unacceptable that this job has been outstanding for so long.

    Posted anonymously at 16:42, Wed 6 December 2023

  • Thank you for your update, Works raised at time of inspection remain outstanding with our contractor and is awaiting completion. We apologise for the delay.

    Posted by Bromley Council at 10:41, Tue 30 January 2024

  • First reported 142 days ago.

    Posted anonymously at 08:52, Thu 29 February 2024

  • Over 11 months since this was first reported on ref. 4505417 and no update since January. Will it ever get repaired or are LBB/Riney going for a new record?

    Posted anonymously at 17:06, Thu 4 April 2024

  • First reported 177 days ago.

    Posted anonymously at 19:28, Thu 4 April 2024

  • There is now another pothole within 3 meters of the first. Please ensure that both are fixed at the same time rather than waiting another year due to Riney inefficient working practices. LBB highways inspector should attend and escalate this location in view of the length of time it has been outstanding.

    Posted anonymously at 18:19, Mon 8 April 2024

  • First reported 181 days ago, when are we likely to see a completion please?

    Posted anonymously at 20:50, Mon 8 April 2024

  • Thank you for your update, Works raised at time of inspection remain outstanding with our contractor and is awaiting completion. We apologise for the delay and any inconvenienced caused by this matter.

    Posted by Bromley Council at 13:38, Fri 19 April 2024

  • First reported 192 days ago

    Posted anonymously at 18:57, Fri 19 April 2024

  • First reported 200 hundred days ago

    Posted anonymously at 11:25, Sat 27 April 2024

  • First reported 244 days ago

    Posted anonymously at 17:00, Mon 10 June 2024

  • 244 days later - Two deep holes still there. Vehicles swerve on the corner to try and avoid and several near-misses with traffic cornering in the opposite direction. Buses also affected.

    Posted anonymously at 17:21, Mon 10 June 2024

  • Can someone please explain in straightforward terms why this report is not being updated? Why is it taking so long to resolve satisfactorily? Most importantly a date it will be resolved by? This would be much appreciated. Many thanks.

    Posted anonymously at 23:26, Mon 10 June 2024

  • I agree with the previous person who posted a comment about the lack of action to repair these potholes. There were some potholes on Shepperton Rd which were repaired quickly . So if they can be done why not the potholes on Towncourt Lane which were reported before the potholes on Shepperton Rd. Or doesn't it work like that ????

    Posted anonymously at 22:18, Tue 11 June 2024

  • First reported 245 days ago

    Posted anonymously at 23:06, Tue 11 June 2024

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 10:05, Thu 20 June 2024

  • The issue at this location has now been outstanding for OVER 1 YEAR (see FMS 4505417). Why is LBB not taking enforcement action against Riney for breach of contract or getting a competent contractor to deal with it?

    Posted anonymously at 11:35, Thu 20 June 2024

  • Went by on the 208 bus and it hit it with a real thump

    Posted anonymously at 13:22, Thu 20 June 2024

  • Photo of this report zoom

    254 days old, see attached.

    Posted anonymously at 13:24, Thu 20 June 2024

  • Escalated to Senior Highways Department Officer.

    Posted anonymously at 14:50, Thu 20 June 2024

  • Thank you for your update, Works raised at time of inspection remain outstanding with our contractor and is awaiting completion. We apologise for the delay and any inconvenienced caused by this matter.

    Posted by Bromley Council at 07:15, Tue 25 June 2024

  • First reported 264 days ago. Any timescales please? thanks

    Posted anonymously at 20:39, Sun 30 June 2024

  • Thank you for your further comments regarding this issue. Bromley are aware of the significant volume of works raised and outstanding with our contractor and we are continuing to monitor and liaise with them over this outstanding schedule of works. Our Officers are not able to give precise timeframes to individual jobs at this moment but are continuing to undertake regular safety inspections and check any reported issues. We will continue to work with our contractor to ensure that all outstanding jobs are addressed as quickly as they are able.

    Posted by Bromley Council at 11:54, Tue 2 July 2024

  • Will this completed by September 2024?

    Posted anonymously at 13:17, Tue 2 July 2024

  • Needs dealing with NOW as has already been outstanding for over 1 year. Absolutely appalling service by LBB/Riney who clearly have no concern for road users.

    Posted anonymously at 14:09, Tue 2 July 2024

  • First reported 266 days ago, is this likely to be resolved by September 2024 please?

    Posted anonymously at 22:53, Tue 2 July 2024

  • Thank you for your update, Works raised at time of inspection remain outstanding with our contractor and is awaiting completion. We apologise for the delay and any inconvenienced caused by this matter.

    Posted by Bromley Council at 11:01, Tue 9 July 2024

  • When will this be resolved please?

    Posted anonymously at 19:12, Thu 11 July 2024

  • Thank you for your further comments regarding this issue. Bromley are aware of the significant volume of works raised and outstanding with our contractor and we are continuing to monitor and liaise with them over this outstanding schedule of works. Our Officers are not able to give precise timeframes to individual jobs at this moment but are continuing to undertake regular safety inspections and check any reported issues. We will continue to work with our contractor to ensure that all outstanding jobs are addressed as quickly as they are able.

    Posted by Bromley Council at 10:59, Thu 25 July 2024

  • Could we have a resolution date please?

    Posted anonymously at 12:27, Thu 25 July 2024

  • LBB, your generic replies are pointless and just make residents more annoyed. This issue has been outstanding for over a year so there can be no excuse for your contractor not dealing with it (other than that they are incompetent and prefer to ignore the fact that this is one of the longest outstanding potholes in the Borough). When (if ever) will it be dealt with?

    Posted anonymously at 12:53, Thu 25 July 2024

  • Photo of this report zoom

    First reported on this FMS report 289 days ago, former FMS report predates this to May 2023. See extract from my ongoing my spreadsheet, entries currently stand at 2220 recorded FMS road defects. Half of which have been closed off without ANY action being taken, as they are either duplicates or closed off for reasons unknown or unclear. This is one of the longest running open reports I am tracking. Why is this one particular one taking so long please? Thanks.

    Posted anonymously at 16:42, Thu 25 July 2024

  • Went past the potholes friday looks like they have been repaired hoo ray.

    State changed to: Fixed

    Posted anonymously at 23:19, Sun 28 July 2024

  • Photo of this report zoom
    Photo of this report zoom
    Photo of this report zoom

    It took a while.

    Posted anonymously at 07:47, Mon 29 July 2024

  • 291 days to fix

    Posted anonymously at 20:39, Mon 29 July 2024

  • Appropriate action has been taken by our contractor to resolve this issue.

    Posted by Bromley Council at 12:13, Thu 1 August 2024

  • Appropriate action has been taken to resolve the issue.

    Posted by Bromley Council at 13:00, Thu 1 August 2024

This report is now closed to updates from the public. You can make a new report in the same location.