Tree causing issues

Updates

• Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

  State changed to: In progress

  Posted by Bromley Council at 12:33, Wed 30 August 2023

• Because of the raised paving stones which you can see the roots underneath. Resident cannot open/close her gate at number 45 Palace Road. The paving stone has had to be removed to help with the gate so the roots are clearly on show.

  Posted anonymously at 10:31, Thu 31 August 2023

• Our contractor has been notified to take the appropriate action.

  Posted by Bromley Council at 12:55, Tue 5 September 2023

• Please contact resident outlining what appropriate action will be taken

  Posted anonymously at 15:25, Wed 6 September 2023

• Thank you for your comments. Works are raised to have the Ornamental pear pruned which is in hand to be completed by the contractor.

  Posted by Bromley Council at 10:16, Mon 25 September 2023

• Resident called to chase report as the roots are causing the paving slabs to raise, please can this be looked into as soon as possible

  Posted anonymously at 13:25, Wed 11 October 2023

• Thank you for the comment, our contractor has been notified to take appropriate action.

  Posted by Bromley Council at 19:13, Tue 17 October 2023

• Thank you for your patience, our contractor ha been notified to take appropriate action.

  Posted by Bromley Council at 14:00, Wed 18 October 2023

• Thank you for your patience whilst we work to resolve your issue.

  Posted by Bromley Council at 13:47, Wed 29 November 2023

• This tree issue still hasn't been resolved. The roots now are under the front gate and have completely lift some of the paving slabs, could this please be looked at as a matter of urgency.

  Posted anonymously at 15:47, Fri 5 January 2024

• Thank you for your comments and apologies, due to recent storm damage caused by Storm Henk, all the teams are working through the storm clearance process and will return to works raised for enquiries as soon as this has been completed. Thank you for your patience.

  Posted by Bromley Council at 15:52, Fri 19 January 2024

• My apologies for the delays. The contractor has caught up with the storm clearance and working through all other works. The contractor has been chased up and will undertake the works as a priority.

  Posted by Bromley Council at 13:05, Fri 1 March 2024

• Please accept our apologies, the contractor has been chased up and will prioritise the completion of the works raised for this enquiry.

  Posted by Bromley Council at 11:54, Fri 19 April 2024

• Thank you for your patience whilst we work to resolve your enquiry.

  Posted by Bromley Council at 14:34, Fri 7 June 2024

• The contractor is in hand to visit site to crown reduce the ornamental pear. Thank you for you continued patience.

  Posted by Bromley Council at 10:53, Thu 13 June 2024

• Thank you for your patience whilst we work to resolve your enquiry.

  Posted by Bromley Council at 15:33, Wed 31 July 2024

• Thank you for your continued patience whilst we work to resolve your enquiry.

  Posted by Bromley Council at 09:25, Mon 16 September 2024

• Please accept our apologies for the delays in the completion of the works which have been taken off our incumbent contractor and issued to a third party contractor who is making good process working through the backlog of works. We anticipate that the contractor will undertake the works in next few weeks.

  Posted by Bromley Council at 15:41, Fri 25 October 2024

• Thank you for your patience whilst we work to resolve your enquiry.

  Posted by Bromley Council at 16:04, Wed 11 December 2024

• The third party contractor is making progress working through the backlog and we envisage that they will undertake works raised for this enquiry soon. Thank you for your patience

  Posted by Bromley Council at 12:50, Wednesday 22 January 2025

• Appropriate action has been taken to resolve the issue.

  State changed to: Fixed

  Posted by Bromley Council at 14:38, Monday 10 February 2025

• The tree has been cut back now .Thankyou .But my conern is about the roots from the tree .I have had to replace front gate & fence because of roots growing under pavement ,raising paving under gate into my garden. I have had bug root chopped to enable paving to be put back.But sreet pavement is risen & i am worried the same will happen again.I would appreciate a response from you.

  Posted by Catherine Farrell at 13:39, Tuesday 11 February 2025

• If the tree is damaging your property we will send you an insurance claim form today.

  Thank you

  State changed to: In progress

  Posted by Bromley Council at 09:40, Wednesday 19 February 2025

• We are continuing to investigate and working to resolve this report

  Posted by Bromley Council at 10:53, Wednesday 19 February 2025

• We have investigated this report and believe no further action is required at this time. This may be as the issue was assessed to be below our investigatory levels or may not have been present when the area was attended. If this problem persists, please provide further comments to the report, any additional information about the issue or it's location can assist us in any future attendance.

  State changed to: No further action

  Posted by Bromley Council at 16:17, Wednesday 26 February 2025