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Raised pavement cover that has virgin media on it

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Reported via mobile in the Pavement Defect category anonymously at 16:34, Monday 31 July 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4844270.

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The cover is either too high or the tarmac surrounding the cover has sunk. I don't have an answer to how long this has been an issue. I have tripped up on this on Saturday 29th July 2023 causing lip and dental damage and wish to make a formal complaint with the appropriate division within your council.

Updates

Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

State changed to: In progress

Posted by Bromley Council at 16:35, Monday 31 July 2023
Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

Posted by Bromley Council at 14:46, Tuesday 1 August 2023
Our contractor has been notified to take the appropriate action.

Posted by Bromley Council at 09:34, Wednesday 2 August 2023
Please bear with us. These works are still outstanding with our Minor Works contractor and will be completed soon.

Posted by Bromley Council at 18:49, Wednesday 13 September 2023
Appropriate action has been taken to resolve the issue.

State changed to: Fixed

Posted by Bromley Council at 11:33, Thursday 28 September 2023

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