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Raised pavement cover that has virgin media on it

Reported via mobile in the Pavement Defect category anonymously at 16:34, Mon 31 July 2023 using FixMyStreet Pro

Sent to Bromley Council less than a minute later. FixMyStreet ref: 4844270.

The cover is either too high or the tarmac surrounding the cover has sunk. I don't have an answer to how long this has been an issue. I have tripped up on this on Saturday 29th July 2023 causing lip and dental damage and wish to make a formal complaint with the appropriate division within your council.

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Updates

  • Thank you for your report, this is now being investigated. Information on our services and the timeframes we aim to respond in can be found: http://www.bromley.gov.uk/ fixservices

    State changed to: In progress

    Posted by Bromley Council at 16:35, Mon 31 July 2023

  • Any request for compensation relating to an issue on a Bromley maintained highway must be processed via an insurance claim process. Bromley currently have a shared Insurance Service with Sutton Council and an online claim form can be completed and submitted via Sutton’s website: https://www.sutton.gov.uk/ info/ 200436/ customer_services/ 1146/ insurance_service/ 2

    Posted by Bromley Council at 14:46, Tue 1 August 2023

  • Our contractor has been notified to take the appropriate action.

    Posted by Bromley Council at 09:34, Wed 2 August 2023

  • Please bear with us. These works are still outstanding with our Minor Works contractor and will be completed soon.

    Posted by Bromley Council at 18:49, Wed 13 September 2023

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 11:33, Thu 28 September 2023

  • Our contractor has been notified to take the appropriate action.

    State changed to: In progress

    Posted by Bromley Council at 18:22, Mon 4 December 2023

  • Further works are required and LBB is working with its contractor to complete them as soon as possible.

    Posted by Bromley Council at 15:16, Wednesday 21 February 2024

  • Appropriate action has been taken to resolve the issue.

    State changed to: Fixed

    Posted by Bromley Council at 04:17, Friday 23 February 2024

This report is now closed to updates from the public. You can make a new report in the same location.